You will get Soft Collections | Account Receivables Collection Expert 13+ Yrs
Project details
Hello,
With over 13 years of experience in soft collections & A/R debt collections, well-equipped to handle your collection needs.
My background includes managing collections for major companies such as NCO, Zenta Recoveries & FCS on debts including credit cards, gym memberships, security alarms, auto loans & medical bills, etc.
Here’s what I bring to the table:
Proficiency in taking & Closing calls, taking escalation calls.
Strong communication skills and ability to build rapport with clients while addressing their delinquent bills.
Can work on any CRM systems & spreadsheets.
I ensure strict adherence to company SOPs, including:
Discussing impacts such as service disconnection or CBR.
Initiating payment in full (PIF), setting up partial payment arrangements (PPA) as per the customer’s paycheck or Closing on settlement (SIF) if permissible.
Committed to compliance with FDCPA and FTC regulations, ensuring:
Making cold calls no more than 3 times a day and leaving messages on the final attempt.
Not disclosing to 3rd parties
Thank you for considering my application!
Best regards,
Owais Sheikh
With over 13 years of experience in soft collections & A/R debt collections, well-equipped to handle your collection needs.
My background includes managing collections for major companies such as NCO, Zenta Recoveries & FCS on debts including credit cards, gym memberships, security alarms, auto loans & medical bills, etc.
Here’s what I bring to the table:
Proficiency in taking & Closing calls, taking escalation calls.
Strong communication skills and ability to build rapport with clients while addressing their delinquent bills.
Can work on any CRM systems & spreadsheets.
I ensure strict adherence to company SOPs, including:
Discussing impacts such as service disconnection or CBR.
Initiating payment in full (PIF), setting up partial payment arrangements (PPA) as per the customer’s paycheck or Closing on settlement (SIF) if permissible.
Committed to compliance with FDCPA and FTC regulations, ensuring:
Making cold calls no more than 3 times a day and leaving messages on the final attempt.
Not disclosing to 3rd parties
Thank you for considering my application!
Best regards,
Owais Sheikh
Industry
Beauty & Cosmetics, Education, Financial Services, Marketing & Advertising, Medical & Pharmaceutical, Retail & Wholesale, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$30
|
Advanced
$50
|
|---|---|---|---|
| Delivery Time | 2 days | 5 days | 7 days |
Number of Outbound Calls | 100 | 300 | 500 |
Scriptwriting | |||
Summary Report | |||
Lead List | - | - | - |
About Owais
13+ Years of Expertise in Cold Calling, Customer Service & Collection
Sambhaji Nagar, India - 3:30 pm local time
Result-oriented professional with over a decade of experience in call centers, excelling in cold calling, soft collections, customer service, and debt collections.
Promoted to Team Leader and Team Manager based on consistent high performance. Now seeking freelance opportunities to leverage my skills and directly support the client needs.
• Experience: 13+ years highlight your expertise.
• Skillset: Cold calling, customer service, collections.
• Compliance: Ensuring all the client’s and company’s compliances are met (including tele calling guidelines by FTC & FDCPA).
• Software proficiency: Worked on numerous Operational CRM systems, advance Excel, etc.
Steps for completing your project
After purchasing the project, send requirements so Owais can start the project.
Delivery time starts when Owais receives requirements from you.
Owais works on your project following the steps below.
Revisions may occur after the delivery date.
Call logs & Reports
I will be sending you call logs & reports regularly.