You will get STR- Virtual Assistant Support
Project details
I'm Zia Ur Rehman, and I offer property management and Short term Rental customer support services.
1. Communication with guests (From Check-in to Check-out) via phone calls or platform messenger.
2. Communication with booking platforms like Airbnb, VRBO, HomeAway, TripAdvisor, Booking.com etc (If need be)
3. Listing Optimization and ranking on Airbnb.
4. Going above and beyond to help out the guests and giving them a sense of hospitability.
5. Working with Housekeeping and Cleaning Crew and communicating with them for cleaning
6. Maintenance scheduling and tracking
My range of services extends beyond the ones mentioned earlier. I engage in thorough research tailored to the specific situation and can assist you with every facet of property management. As an example, if you need Mold removal services, I will conduct research, reach out to various companies for quotes, and guide you in selecting the one with favorable ratings and competitive pricing. I look forward to the opportunity to demonstrate my capabilities..
Thank you,
1. Communication with guests (From Check-in to Check-out) via phone calls or platform messenger.
2. Communication with booking platforms like Airbnb, VRBO, HomeAway, TripAdvisor, Booking.com etc (If need be)
3. Listing Optimization and ranking on Airbnb.
4. Going above and beyond to help out the guests and giving them a sense of hospitability.
5. Working with Housekeeping and Cleaning Crew and communicating with them for cleaning
6. Maintenance scheduling and tracking
My range of services extends beyond the ones mentioned earlier. I engage in thorough research tailored to the specific situation and can assist you with every facet of property management. As an example, if you need Mold removal services, I will conduct research, reach out to various companies for quotes, and guide you in selecting the one with favorable ratings and competitive pricing. I look forward to the opportunity to demonstrate my capabilities..
Thank you,
Purpose
BusinessIndustry
Telecommunications, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$250
|
Standard
$500
|
Advanced
$700
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
About Zia
Property Management- STR, Customer Service, VA
Lahore, Pakistan - 11:55 pm local time
Guest Communication: I excel in efficient communication with guests, utilizing various channels, including calls, emails, OTA messaging, and SMS, to ensure guest satisfaction.
I am Offering,
Property Maintenance & Cleaning: I handle scheduling and coordination with maintenance professionals, implementing strict cleaning protocols to maintain property hygiene.
Guest Screening & Booking: I screen potential guests to ensure they meet your specific criteria, securing bookings that maximize your property's revenue potential.
Key responsibilities include adept communication with guests through diverse channels, meticulous management of property maintenance and cleaning protocols, guest screening to align with your criteria, swift resolution of issues during guest stays, effective calendar management to optimize occupancy, meticulous review management, and handling claims on platforms like Airbnb and VRBO.
Proficient in utilizing property management software such as Guesty, Hospitable, Hostaway, and more, along with organizational and communication tools like TaskRabbit, Asana, Monday, Trello, Ring Central, OpenPhone, and Google Voice. With a sharp eye for detail and an unwavering commitment to excellence, I am dedicated to streamlining your property management and understanding the industry's nuances to help you succeed.
Why Choose Me,
With keen attention to detail, outstanding organizational skills, and an unwavering commitment to excellence, I'm dedicated to streamlining your property management. I understand the intricacies of the industry and am here to help you achieve success.
Let's explore how I can enhance your Airbnb Arbitrage or vacation rental business, working collaboratively to create a memorable guest experience and maximize your property's potential. Please feel free to reach out, and let's commence this journey together!
Steps for completing your project
After purchasing the project, send requirements so Zia can start the project.
Delivery time starts when Zia receives requirements from you.
Zia works on your project following the steps below.
Revisions may occur after the delivery date.
Everyday Tasks and Management/Guest communication for your required days
I will be managing your properties for your required hours and time. This can be long term if you like how we work,