You will get Strategic Virtual Assistance for Business Growth
Project details
I specialize in accurate product management, quick order processing, and customer service as an e-commerce virtual assistant. My unique selling point is a calculated strategy that improves the client experience in general and boosts sales while optimizing e-commerce performance.
Industry
Business, Consumer Goods, Ecommerce, Retail & WholesalePlatform
eBay, Facebook Shops, ShopifyLanguage
EnglishWhat's included $25
These options are included with the project scope.
$25
- Delivery Time 1 day
- Inventory Management
- Order Management
- Customer Assistance
- Payment Processing
- Product Offers & Promotions
- Reporting
3 reviews
(3)
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This project doesn't have any reviews.
NG
Nazimah G.
Nov 23, 2025
Listing specialist
Hyacinth has strong English skills and approaches her tasks with care and consistency. She was responsible for listing products for the store and always made sure the product pages looked neat and well-organized. She’s eager to learn, open to feedback, and communicates kindly. I appreciated her positive attitude throughout our collaboration and would recommend her for future opportunities
MS
Mina S.
Jan 11, 2025
Shopify Virtual Assistant (Fast Landing Page builder)
MV
Matt V.
Jun 25, 2024
Free Trial Excel Leads Sorting
Hyacinth is intelligent. Initially, I was concerned about communicating project details to the next freelancer, but she immediately understood everything. Explaining the project to her was effortless. In my experience, many freelancers from developing (3rd world) countries have lower EQ, but she did an outstanding job.
Nobody wants to do a day or to when it comes to quick projects that need immediate understanding and correct executed performance and effort.
I thank Hyacinth for finding most names accurate, realizing it's impossible to hit 100% accuracy. Train or guide her, in case, and she does the job.
Nobody wants to do a day or to when it comes to quick projects that need immediate understanding and correct executed performance and effort.
I thank Hyacinth for finding most names accurate, realizing it's impossible to hit 100% accuracy. Train or guide her, in case, and she does the job.
About Hyacinth
Shopify Customer Support | Order Management & Product Listing
100%
Job Success
Bayugan, Philippines - 9:25 pm local time
I help Shopify store owners stay organized, responsive, and in control by managing customer support and product operations with consistency and accuracy.
With 7+ years of experience in eCommerce and Shopify support, I’ve handled high-volume inboxes (100–150+ customer emails daily) while maintaining clear communication, fast response times, and structured workflows.
My focus is simple: keeping your store running smoothly so you can focus on growth.
What I Can Help You With
✔ Customer Support & Order Management
Email and chat support (Gorgias, Gmail, Help Scout, eDesk)
Order tracking and delivery follow-ups
Refunds, returns, and dispute handling
High-volume inbox management with no missed messages
✔ Shopify Product & Store Management
Product uploads and updates
Variant setup, pricing, and organization
Clean and structured product listings
Maintaining an organized Shopify backend
How I Work
✔ Structured inbox and support flow management
✔ Fast and clear customer communication
✔ Accurate product listing and updates
✔ Reliable execution without constant supervision
Why Work With Me
✔ Top Rated on Upwork
✔ 7+ years of Shopify and eCommerce experience
✔ Experienced in high-volume support environments
✔ Detail-oriented and consistent
✔ Able to follow SOPs and work independently
If your Shopify store is growing and customer support is becoming overwhelming, I can help you bring structure, speed, and reliability back into your operations.
Send me a message — let’s keep your store running smoothly.
Steps for completing your project
After purchasing the project, send requirements so Hyacinth can start the project.
Delivery time starts when Hyacinth receives requirements from you.
Hyacinth works on your project following the steps below.
Revisions may occur after the delivery date.
Virtual Assistance