You will get Streamline your inbox & Schedule: Professional Email & Calendar Management
Project details
Is your inbox overflowing? Are you missing essential appointments or losing track of your schedule? I help busy professionals, entrepreneurs, and small business owners regain control of their email and calendar so they can focus on growing their businesses instead of managing administrative tasks.
With my service, you’ll get organized inbox management, sorting, prioritizing, and responding to emails efficiently, and complete calendar management, from scheduling and rescheduling appointments to sending reminders and follow-ups. I ensure your day is structured, your communication is seamless, and your time is fully optimized, so you never miss an opportunity or an important meeting again.
Think of me as your virtual assistant for email and calendar management, delivering reliable, stress-free support that improves your productivity and keeps your professional life running smoothly. Let’s simplify your workflow and give you back the time you deserve!
With my service, you’ll get organized inbox management, sorting, prioritizing, and responding to emails efficiently, and complete calendar management, from scheduling and rescheduling appointments to sending reminders and follow-ups. I ensure your day is structured, your communication is seamless, and your time is fully optimized, so you never miss an opportunity or an important meeting again.
Think of me as your virtual assistant for email and calendar management, delivering reliable, stress-free support that improves your productivity and keeps your professional life running smoothly. Let’s simplify your workflow and give you back the time you deserve!
Purpose
BusinessIndustry
Architecture & Interior Design, Business Services & Consulting, Ecommerce, Education, Events Planning, Financial Services, Marketing & Advertising, Medical & Pharmaceutical, Real Estate, Sports & Fitness, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$25
|
Standard
$45
|
Advanced
$60
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Revisions | 1 | 2 | 3 |
Number of Hours of Work | 5 | 10 | 20 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | - |
Formatting & Clean Up | - | - | - |
Project Management Support | |||
Travel Planning | - | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$30 - $50
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OA
Omer A.
Feb 10, 2026
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About Onyinyechukwu Mirabel
Healthcare & SaaS Customer Service Specialist | HIPAA VA | Zendesk
Awka, Nigeria - 8:38 pm local time
I'm a Healthcare & SaaS Customer Service Specialist and HIPAA-certified Medical Virtual Assistant with 4+ years of experience helping SaaS companies and healthcare providers build support operations that retain clients, reduce churn, and run without founder oversight.
Here's what working with me has delivered:
→ 35% retention increase through churn reduction and CRM-based client management
→ 95%+ CSAT maintained consistently across email, live chat, and phone
→ 30% faster response times through workflow automation and CRM hygiene
→ 25% productivity boost after training and coaching a 10-member frontline support team
→ First-contact resolution taken from under 50% to 70% within one quarter
What I deliver for SaaS and Healthcare businesses:
✅ Ticket triage & help desk management Zendesk, Freshdesk, and Intercom set up and optimized so nothing slips through the cracks
✅ Patient & customer onboarding structured workflows that get clients activated fast and reduce early churn
✅ Churn reduction systems CSAT tracking, satisfaction loops, and proactive follow-ups that turn at-risk users into loyal ones
✅ Knowledge base & SOP documentation product knowledge hubs your team can run from independently
✅ CRM setup & workflow automation HubSpot, Zendesk, Google Workspace integrated to eliminate manual tasks and cut response time
✅ Team training & QA coaching frontline reps who hold your brand standard under pressure, without you supervising every ticket
✅ HIPAA-compliant communication precise, professional support for healthcare and wellness providers
✅ Multi-channel coverage email, live chat, phone, and async handled consistently across time zones
Industries I specialize in: SaaS · Healthcare & Wellness
Tools I work with daily: Zendesk · Freshdesk · HubSpot · Intercom · Calendly · Google Workspace · Slack · Trello · Monday · Acuity Scheduling
If your support is costing you clients instead of keeping them, send me a message describing your biggest support challenge. I'll tell you exactly where the leak is and how to seal it
Steps for completing your project
After purchasing the project, send requirements so Onyinyechukwu Mirabel can start the project.
Delivery time starts when Onyinyechukwu Mirabel receives requirements from you.
Onyinyechukwu Mirabel works on your project following the steps below.
Revisions may occur after the delivery date.
Organize, Manage, and Schedule
Organize the inbox: Create folders, labels,and filters to declutter and prioritize emails
Manage emails daily
Review, reply, and follow up based on priority and templates provided