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You will get Streamline your practice with expert medical admin support
Project details
I help healthcare providers streamline operations and simplify workflows with precision and care. From patient scheduling to insurance verification and RCM billing, my services reduce errors, save time, and ensure HIPAA-compliant communication.My work stands out because I combine efficiency, accuracy, and empathy, letting providers focus on delivering exceptional patient care.
Purpose
BusinessIndustry
Agriculture, Arts & Design, Biotech, Legal, Manufacturing & Storage, Medical & Pharmaceutical, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$45
|
Standard
$60
|
Advanced
$80
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 4 days |
Number of Outbound Calls | 15 | 30 | 50 |
Scriptwriting | - | - | - |
Summary Report | |||
Lead List | - | - | - |
About Confidence
Medical VA | RCM & Insurance | EMR Scheduling | Mental Health
Lagos, Nigeria - 11:40 am local time
💰 $5-15.00/hr
Clinics don't lose patients to bad luck — they lose them to slow intake, denied claims, and scheduling that falls apart under volume. That's the gap I close.
I've spent 3+ years inside the daily operations of U.S. practices supporting provider teams across 5 clinics in Internal Medicine, Family Practice, Mental Health, Neurology, and Pain Management. I move between eClinicalWorks, TherapyNotes, Tebra, Charm EHR, NextGen, Kareo, Ensora, and Athenahealth without slowing down a practice's workflow, which means less onboarding friction for you.
Where I plug in:
✅ Insurance Verification & Eligibility — Medicaid, Medicare, commercial payers
✅ Prior Authorization & Referral Coordination
✅ Appointment Scheduling, Rescheduling & Patient Follow-Up
✅ New Patient Intake — Therapy, Mental Health & Specialty Clinics
✅ Prescription Refill Coordination & Pharmacy Communication
✅ Medical Billing & RCM — Claim Scrubbing, Submission & Denial Follow-Up
✅ CCM | RPM | APCM Population Health Billing Support
✅ EHR/EMR Documentation, Chart Updates & Data Entry
✅ Patient Communication — Phone, Portal & Inbox Management
What that's translated to for past clients:
🔹 40% improvement in scheduling accuracy
🔹 30% reduction in claim errors through clean submissions
🔹 50% faster patient intake and documentation turnaround
Payer portals: Availity · NaviNet · UnitedHealthcare · PalmettoGBA · Medicaid/Medicare
Certifications: HIPAA Privacy & Security (Medsafe) · ICD-10, CPT & CMS-1500 Coding (CMS) · Medical Administrative Assistant (Udemy) · BLS/AED Certified
Available full-time, aligned to U.S. time zones, and I typically respond within the hour. If your practice is bleeding time to admin instead of patient care, send me a message or invite me to your job — let's talk.
— Confidence S.
Steps for completing your project
After purchasing the project, send requirements so Confidence can start the project.
Delivery time starts when Confidence receives requirements from you.
Confidence works on your project following the steps below.
Revisions may occur after the delivery date.
Review Provided Information & Access
Organize & Prepare Workflows: Set up schedules, spreadsheets, or CRM systems