You will get E-commerce Customer Support (Portuguese & Spanish)
Project details
**Need Professional Customer Support in Portuguese & Spanish?**
With +10 years of experience and 100% Job Success on Upwork, I offer high-quality bilingual support (PT/ES) for your customers. I specialize in multichannel support (chat, email, phone), focusing on fast and efficient resolution, especially for E-commerce (Shopify, etc.) and using tools like Zendesk.
**What I offer:**
• Native Fluency in Portuguese & Spanish.
• Ticket Management (Email, Chat, Phone).
• Proactive Problem Solving.
• Proven E-commerce & SaaS Experience.
• Professionalism, Reliability & Punctuality.
Ideal for businesses with customers in Brazil, Portugal, Spain, or Latin America seeking customer service excellence.
**Choose the ideal package and enhance your customer satisfaction!**
With +10 years of experience and 100% Job Success on Upwork, I offer high-quality bilingual support (PT/ES) for your customers. I specialize in multichannel support (chat, email, phone), focusing on fast and efficient resolution, especially for E-commerce (Shopify, etc.) and using tools like Zendesk.
**What I offer:**
• Native Fluency in Portuguese & Spanish.
• Ticket Management (Email, Chat, Phone).
• Proactive Problem Solving.
• Proven E-commerce & SaaS Experience.
• Professionalism, Reliability & Punctuality.
Ideal for businesses with customers in Brazil, Portugal, Spain, or Latin America seeking customer service excellence.
**Choose the ideal package and enhance your customer satisfaction!**
Industry
Ecommerce, Gaming, Marketing & Advertising, Media & Entertainment, TelecommunicationsLanguage
PortugueseWhat's included
| Service Tiers |
Starter
$70
|
Standard
$200
|
Advanced
$300
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 2 days |
5 reviews
(5)
(0)
(0)
(0)
(0)
This project doesn't have any reviews.
ZN
Zoltan N.
Mar 17, 2025
Spanish customer service
Professional, communicative, on time - excellent colleague:)
ZN
Zoltan N.
Oct 4, 2024
Portuguese customer service
Gabriel is excellent, I can only recommend him!
AV
Alex V.
Jun 13, 2024
Traffic Counter - Rio de Janeiro City
Gabriel completed work well. Despite unexpected problems we encountered, he persevered and completed the project fully successfully.
PP
Pablo P.
May 25, 2023
customer service
PP
Pablo P.
Feb 20, 2023
atención al cliente
About Gabriel
eCommerce Support | CSR/TSR | Phone Support | Email & Chat Expert |B2B
88%
Job Success
Rio de Janeiro, Brazil - 8:05 am local time
◉ Idioma: Português e Espanhol
◉ Atendimento ao Cliente
◉ Assistente Virtual
◉ Serviço de Telemarketing
◉ Sucesso do Cliente (E-mail, Phone, Chat Support)
-
◉Soy hablante nativo de Portugués Brasileño, actualmente vivo en Río de Janeiro, Brasil.
◉Português y Espanhol
◉Atención al cliente
◉Asistente Virtual
◉Servicio de Telemarketing
◉Éxito del cliente (soporte por correo electrónico, teléfono y chat)
Steps for completing your project
After purchasing the project, send requirements so Gabriel can start the project.
Delivery time starts when Gabriel receives requirements from you.
Gabriel works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Alignment and Access
Quick meeting (or message exchange) to understand your specific needs, receive the necessary access, and align project expectations.
Final Review and Feedback
At the end of the period/package, we'll review the completed work, I'll deliver the final reports, and I'll welcome your feedback for continuous improvement.