You will get Technical Support/Customer Service - inbound/outbound/ Cold Calling Service


Project details
You will get Customer satisfaction that will bring your company to the next level. I care deeply about my client's customers with almost 3 years of experience in the Call Center Industry. I can assure you that all of your customer's concerns will be appropriately addressed.
Purpose
PersonalIndustry
Data Analytics, Ecommerce, Events Planning, Hardware & Electronics, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Real Estate, Retail & Wholesale, Transportation & Automotive, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$200
|
Standard
$390
|
Advanced
$700
|
|---|---|---|---|
| Delivery Time | 5 days | 10 days | 20 days |
Number of Outbound Calls | 73 | 146 | 292 |
Number of Email Sends | 15 | 30 | 60 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Lead List | - | - | - |
Optional add-ons
You can add these on the next page.
Additional Outbound Call
(+ 1 Day)
+$40
Additional Email Send
(+ 1 Day)
+$40About Jeremiah
Technical Support / Customer Service Representative /Virtual Assistant
Pasig City, Philippines - 5:34 am local time
Customer Service Expertise: Delivered exceptional support at Probe Group and Sagility Philippines, managing CRM systems, analyzing service data, and improving customer satisfaction through clear communication and problem resolution.
Technical Support Skills: At SITEL and Results Alaska, I specialized in troubleshooting technical issues, performing root-cause analysis, and collaborating with engineering teams to ensure timely resolutions.
Training and Leadership: As a Line Trainer at Sagility, I facilitated onboarding and upskill programs, coached employees through simulations and live calls, and monitored performance to meet compliance and quality benchmarks.
My experience demonstrates adaptability, strong communication skills, and a commitment to delivering outstanding customer experiences while supporting team development.
Steps for completing your project
After purchasing the project, send requirements so Jeremiah can start the project.
Delivery time starts when Jeremiah receives requirements from you.
Jeremiah works on your project following the steps below.
Revisions may occur after the delivery date.
Taking Inboun/doing outbound calls
Receiving inbound calls, providing troubleshooting steps & booking technician visits for repair, processing orders, documenting every calls