You will get Technical Virtual Assistant to handle your admin so you focus on BUSINESS!
Project details
I specialize in the overlap between technical operations and administrative support. My skills include:
SaaS setup (e.g., HubSpot, Notion, Trello, Asana), user management, permissions configuration.
Setting up and optimizing workflows using tools like Zapier, Make, or built-in tool automations.
Technical Documentation: Creating clear, step-by-step Standard Operating Procedures (SOPs) and knowledge base articles.
Spreadsheet/database maintenance, data cleanup, complex formula creation (Excel/Google Sheets/Airtable).
Light HTML/CSS/JS Support: Minor website updates, content loading, or template modifications.
Diagnosing and resolving common issues with standard business applications.
Next Steps
Select Your Tier: Choose the hour package that best fits your current needs.
Share Your Tasks: Provide a prioritized list of tasks, access credentials (securely via Upwork Vault), and relevant documentation.
Execution & Reporting: I will begin work, providing regular updates and a final report detailing completed tasks and remaining hours.
SaaS setup (e.g., HubSpot, Notion, Trello, Asana), user management, permissions configuration.
Setting up and optimizing workflows using tools like Zapier, Make, or built-in tool automations.
Technical Documentation: Creating clear, step-by-step Standard Operating Procedures (SOPs) and knowledge base articles.
Spreadsheet/database maintenance, data cleanup, complex formula creation (Excel/Google Sheets/Airtable).
Light HTML/CSS/JS Support: Minor website updates, content loading, or template modifications.
Diagnosing and resolving common issues with standard business applications.
Next Steps
Select Your Tier: Choose the hour package that best fits your current needs.
Share Your Tasks: Provide a prioritized list of tasks, access credentials (securely via Upwork Vault), and relevant documentation.
Execution & Reporting: I will begin work, providing regular updates and a final report detailing completed tasks and remaining hours.
Purpose
BusinessIndustry
Business Services & Consulting, Data Analytics, Education, Government & Public Sector, Legal, Lifestyle, Nonprofit, Religion & Spirituality, Software, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$80
|
Standard
$150
|
Advanced
$250
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Revisions | 2 | 3 | 4 |
Number of Hours of Work | 5 | 10 | 14 |
Basic Photo Editing | - | ||
Organize & Classify/Tag Files | |||
Formatting & Clean Up | - | ||
Project Management Support | - | - | |
Travel Planning | - | - |
Optional add-ons
You can add these on the next page.
Timezone
(+ 5 Days)
+$10
Rrecurring support?
(+ 4 Days)
+$10About Sharon
Tech VA
Windhoek, Namibia - 8:04 am local time
After 8+ years in the IT Industry, I know what busy professionals need: someone who can handle the tech stuff reliably while you focus on growing your business.
What makes me different from other VAs:
Real IT expertise: I don't just use software; I understand how it works and can troubleshoot when things go wrong
I am client-focused, punctual, professional, and detail-oriented
Self-starter mindset: I figure things out rather than constantly asking for help
Clear communication: I update you proactively, not just when asked
Services I Provide:
Data & Spreadsheet Management
Excel/Google Sheets mastery (formulas, pivot tables, dashboards, data cleaning)
Database management and data entry with accuracy
Converting messy data into organized, usable formats
Creating reports and visual dashboards
Technical Administration:
Software setup and configuration
CMS management (content updates, basic troubleshooting)
Email and calendar management
Cloud storage organization (Google Drive, Dropbox, OneDrive)
Basic website updates and maintenance
Business Support:
Document creation and formatting (reports, presentations, manuals, proposals)
Process documentation and SOP creation
Project coordination and task management
Research and data compilation
Email correspondence and customer support
Tech Troubleshooting:
Helping with software issues
Finding and recommending tools/solutions
Training team members on new systems
Testing and quality checking digital products
My Work Style:
I'm a "people-pleaser" in the best way . I genuinely want you to be happy with my work. I'm not confrontational, which means I work well with diverse personalities and handle feedback gracefully. I'm naturally detail-oriented (you have to be when managing government systems!) and I take pride in delivering work that's accurate and complete the first time.
Availability:
20-30 hours per week (flexible scheduling)
GMT+2 timezone (Namibia)
Responsive communication within business hours
Available for regular weekly check-ins or async communication
Why clients love working with me:
I don't just complete tasks - I think ahead about what you might need next
I learn fast (if there's software I don't know, I'll figure it out)
I'm honest about timelines and speak up if something's unclear
I treat your business like it matters (because it does!)
Primary Skills:
Virtual Assistance
Data Entry
Microsoft Excel
Administrative Support
Google Workspace
Database Management
Technical Support
Email Management
Calendar Management
Research
Secondary Skills:
Microsoft Office 365
SQL
Python (for automation/data tasks)
Content Management Systems
Documentation
Project Coordination
Customer Service
Process Improvement
What I Offer:
Transform your messy spreadsheets into organized, easy-to-use dashboards with automatic calculations and visual charts.
Perfect for:
Sales tracking and reporting
Inventory management
Budget tracking and financial reports
Project management dashboards
KPI monitoring
What you'll get:
Clean, organized data structure
Automated formulas (no more manual calculations!)
Visual charts that update automatically
Easy-to-understand instructions for updating
Professional formatting
Project: Created a sales tracking dashboard for a small business that automatically calculated monthly totals, highlighted top performers, and generated visual charts - saving the owner 5+ hours per week.
Service : Technical Documentation & SOP Creation
What I Offer:
Clear, step-by-step documentation that anyone on your team can follow - from software processes to business procedures.
Perfect for:
Onboarding new team members
Standardizing business processes
Creating training materials
Software usage guides
Workflow documentation
What you'll get:
Clear, jargon-free instructions with screenshots
Professional formatting
Organized and easy to search
Editable formats (Google Docs/Word)
Project: Documented complex approval workflows for a government agency, reducing training time for new staff from 2 weeks to 3 days.
Service: Ongoing Virtual Assistant Support
What I Offer:
Be your reliable tech-savvy right hand for all the administrative and technical tasks eating up your time.
Weekly/Monthly Tasks I Can Handle:
Email management and response drafting
Calendar coordination and appointment scheduling
Data entry and database updates
Research and information gathering
Document preparation and formatting
Social media
Steps for completing your project
After purchasing the project, send requirements so Sharon can start the project.
Delivery time starts when Sharon receives requirements from you.
Sharon works on your project following the steps below.
Revisions may occur after the delivery date.
Confirmation
Confirm if what has been done is what you need done