You will get The Best Customer Support For Your Online Shop/ Business
Top Rated
Top Rated
Project details
If you are looking for Customer support and Email manager, you are in the right place. I have more than 10 years of experience in Customer Service and Virtual assistant. Please find below my expertises:
Shopify, ZenDesk, Zendesk Chat. Gmail Help Scout, Facebook Messenger channel
I have been using Aftership, Tracking & Delivery Updates, Easy Shipping App, Ordoro Shipping. Easyship...
I have experience doing customer service for e-commerce/dropshipping stores
I will help you with:
- Respond to all customer inquiries quickly and accurately
- Re-send products to customers when needed
- Issue refunds according to your refund policy
- Provide 24/7 Live Chat and Email Support
- Provide Facebook/ Instagram Management
The above is just a selection, my list is not exhaustive. Please contact me if you require anything else.
I'm looking forward to working with you.
Shopify, ZenDesk, Zendesk Chat. Gmail Help Scout, Facebook Messenger channel
I have been using Aftership, Tracking & Delivery Updates, Easy Shipping App, Ordoro Shipping. Easyship...
I have experience doing customer service for e-commerce/dropshipping stores
I will help you with:
- Respond to all customer inquiries quickly and accurately
- Re-send products to customers when needed
- Issue refunds according to your refund policy
- Provide 24/7 Live Chat and Email Support
- Provide Facebook/ Instagram Management
The above is just a selection, my list is not exhaustive. Please contact me if you require anything else.
I'm looking forward to working with you.
Purpose
BusinessIndustry
Animals & Pets, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Cryptocurrency & Blockchain, Cybersecurity, Ecommerce, Education, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Hardware & Electronics, Lifestyle, Marketing & Advertising, Medical & Pharmaceutical, Music, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$150
|
Standard
$250
|
Advanced
$450
|
|---|---|---|---|
| Delivery Time | 7 days | 14 days | 30 days |
Number of Hours of Work | 45 | 90 | 180 |
Scriptwriting | - | - | |
Summary Report | - | - | |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10
27 reviews
(25)
(1)
(1)
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This project doesn't have any reviews.
RA
Reham A.
Aug 20, 2025
Female Mystery Shopper for a Fashion Project in Gabon, Mauritius, Senegal & Tunisia
It was a pleasure working with you, thanks a lot
IM
Ismail M.
Nov 8, 2024
Tunisian UGC Creator Needed for Motivational Water Bottle Video and Photography
Meha did an outstanding job creating high-quality photos and videos for our product. I highly recommend her for any brand needing engaging UGC content!
AO
Alice O.
Nov 5, 2024
VIDEO UGC Creation
It was to great pleasure to collaborate with Meha !
RA
Robin A.
Sep 30, 2024
SAV pour Talika
Meha est incroyable, travailler avec elle est un plaisir, toujours une longueur d'avance, et une communication appropriée.
MS
Michael S.
Mar 16, 2023
Lifestyles Worldwide | Get Paid to Fill out Online Survey | Compensated Video Interview
About Meha
UGC Creator | Customer Support for Ecommerce Brands
100%
Job Success
Tunis, Tunisia - 4:42 pm local time
I help ecommerce and beauty brands increase conversions and improve customer experience through a combination of high-performing UGC content and reliable customer support operations.
With a strong focus on clarity, trust, and execution, I support brands on two key areas that directly impact revenue and retention:
UGC Content Creation
I create authentic, conversion-focused videos that showcase products in a natural and relatable way, optimized for TikTok, Instagram, and paid ads.
Customer Support (Ecommerce / Shopify)
I manage customer communication with professionalism and speed — handling inquiries, orders, refunds, and general support to ensure a smooth and consistent customer journey.
My approach is simple:
help brands sell better, communicate better, and retain more customers.
Open to short-term projects or long-term partnerships.
Steps for completing your project
After purchasing the project, send requirements so Meha can start the project.
Delivery time starts when Meha receives requirements from you.
Meha works on your project following the steps below.
Revisions may occur after the delivery date.
Providing website Information
I need your website login and email password