You will get the best property management service for your vacation rentals!
Top Rated
Top Rated
Project details
I help property owners and STR businesses increase revenue, automate operations , and deliver outstanding guest experiences.
Project Type
Virtual Assistance, Customer SupportWhat's included
| Service Tiers |
Starter
$175
|
Standard
$250
|
Advanced
$1,000
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 30 days |
Number of Revisions | 1 | 1 | 0 |
Frequently asked questions
74 reviews
(73)
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(1)
This project doesn't have any reviews.
DC
Desert C.
Mar 3, 2026
Varna property search
Borislava was responsive, quick, and thorough with her work. She completed tasks early and with more output than expected. Was a good experience working with her and I recommend considering her for your job.
MP
Martin P.
Nov 22, 2025
tech implementation, and quality control of listings.
Borislava did extraordinary work on my Airbnb listings,
She found solutions and progressed on my listings and photos descriptions. 5/5. Highly recommend.
She found solutions and progressed on my listings and photos descriptions. 5/5. Highly recommend.
LB
Lola B.
Oct 22, 2025
Airbnb Management Agency Assistant / Customer Service / Scheduling
AS
Alessandro S.
Sep 19, 2024
Property Management Setting
BC
Brian C.
Jun 10, 2023
Vacation Rental Ops Manager with experience in Airbnb, VRBO, Smoobu, Hospitable
Borislava has all the experience she needs to run multiple short term rentals for you. She knows of the popular tools, she knows ins and outs of Airbnb and VRBO, and she communicates well..
About Borislava
STR Automation & Integrations |English Tutor for children
100%
Job Success
Varna, Bulgaria - 9:04 pm local time
I am an experienced ESL teacher currently working for a major international platform, where I specialize in Minecraft and Roblox-based lessons. My approach is tailored to each child's individual needs, focusing on creating a calm and supportive environment. I believe the key to success is the right motivation and engaging content. Let’s work together to help your child speak English with ease and enjoyment!
________________________________
Booking Airbnb & Channel Management
⭐TOP RATED⭐
✔️10+ Years Experience
⭐100+ perfect 5-star reviews on Upwork⭐
✔️ Returning Clients
✔️ 100% Satisfied Clients
🔥 Working exclusively in the vacation rental field since 2015
🔥 Extensive experience working with owners and companies from different countries
👌📌❤️Coaching
Automation, Systems and Integration Expert STR
Vacation Rental Manager & Top rated Airbnb
with 100% 5 star reviews and 10+ years in the hospitality industry. I help property owners and STR businesses increase revenue, automate operations, and deliver outstanding guest experiences.
^Previous experience managing properties in Florida, Vermont, California, Nevada, UK, France, Brussels, Luxembourg, Bulgaria, Prague, Finland, Israel and many more^.
I am familiar with different platforms like:
✔️Airbnb
✔️ Booking
✔️HomeAway
✔️VRBO
✔️Tripadvisor
✔️Expedia and many more
I'm also familiar with:
✔️Streamline Vacation Rental Software
✔️Tokeet
✔️Hospitable (formerly Smartbnb)
✔️Wheelhouse and Pricelabs
✔️Guesty
✔️Fantastic Stay Vacation Rental Software
✔️Smoobu
✔️Hostaway
✔️Kaba E-Code Wireless
✔️Lynx
✔️Turno
✔️ChatGPT
✔️WhatsApp
✔️Slack
✔️Mail Chimp
✔️Google Docs
✔️Help Scout
✔️Notion
✔️Airtable
✔️Trello
✔️Asana and many more!
Operations/Tech Manager — Automation + STR Systems
💡** I can easily list and integrate properties to your preferred channel manager or software**
💡**I have worked with numerous property managers around the world. I know exactly how to grow your business, increase sales and provide exceptional hospitality to your guests**
💡**I am interested in working on long-term projects. If you're looking for actual results that align tightly with your business needs and goals, feel free to invite me to your job. I have one single, solitary mission... To make your guests HAPPY.**
Feel free to shoot me a quick message, and let's chat further.
MAIN SERVICES
✔️AIRBNB PROPERTY MANAGEMENT
- Instant communication with guests via Airbnb messenger, chat or email in a friendly and efficient manner
- Responding to guest inquires
- Handling instant bookings
- Dealing with emergencies and Airbnb Resolution Center
- Managing listing calendars and availability
✔️MAINTENANCE SUPPORT
- Coordinating technical issues with your maintenance team (text messages, emails, and calls)
- Coordinating cleanings with your housekeeping team (text messages, emails, and calls)
✔️REVIEW MANAGEMENT
- Writing reviews for your guests
- Writing answers to your guest reviews
✔️LISTING MANAGEMENT
- Choosing a photo and a title that provokes visitors to click on your listing
- Writing a description that converts potential customers into real guests
✔️SALES MANAGEMENT
Negotiating with your clients, offering alternatives, last-minute or long-stay discounts, etc
✔️SYNCHRONIZATION OR CHANNEL MANAGEMENT
Synchronization between all different channels and platforms
🔥WORKING HOURS:
9 am to 5 pm CST
9 am to 5 pm CET
5 pm to 9 am AEDT
Testimonials from my previous UpWork clients:
⭐⭐⭐⭐⭐
Borislava did a wonderful job for us doing web research. She was easy to work with and provided high quality results and met deadlines. Borislava is a great freelancer; as usual I am very happy with our cooperation. She possesses outstanding communication skills. She did a great research with the specified requirements and delivered structured, well organized and useful conclusion of her research. She has done other jobs for us and I will hire her again. Thank you! It was pleasure to have your good assistance.
⭐⭐⭐⭐⭐
I would have no hesitation in recommending this person to my colleagues. Her ability to communicate with me was clear and concise with a great understanding of English. I was very pleased with the work received. Excellent at follow up and contact. Contract was completed quickly and effectively. Great to work with. Keep up the good work!
⭐⭐⭐⭐⭐
Borislava did exactly what she was asked, completed job very fast and job quality really impressed me. Will hire again soon.
Best regards,
Borislava
#WorkflowOptimization
#OperationsManagement
#PropertyManagement
#ChannelManagement
#Automation
#BusinessAutomation
#SystemIntegrations
#APIIntegrations
#NoCode
#Zapier
#MakeCom
#PMS
#VacationRental
#ShortTermRental
#STR
#STRManagement
#VacationRentalExpert
Steps for completing your project
After purchasing the project, send requirements so Borislava can start the project.
Delivery time starts when Borislava receives requirements from you.
Borislava works on your project following the steps below.
Revisions may occur after the delivery date.
Receive full property info
List/Synchronize property