You will get the highest standard of customer service that your clients deserve.
Top Rated
Top Rated
Project details
I provide a wide array of services, catering to customer service needs, E-commerce support, data entry tasks, web research, email support, chat support, and customer retention efforts. Additionally, I am proficient in order processing, chat handling, and phone handling, all while maintaining a strong work ethic with little need for direct supervision. My communication skills ensure that I offer regular status updates on the tasks I undertake.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Real Estate, SoftwareLanguage
EnglishWhat's included
| Service Tiers |
Starter
$64
|
Standard
$320
|
Advanced
$1,280
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 20 days |
Number of Hours of Work | 8 | 40 | 160 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10
9 reviews
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SR
Stacey R.
Jul 10, 2026
Part-time Renewal Operations Specialist 3
CM
Chelsea M.
May 5, 2026
Part-time Renewal Operations Specialist 3
CM
Chelsea M.
Dec 18, 2025
Part-time Renewal Operations Specialist 2
Faizan has become a super valuable member of our team. His professionalism and communication are top notch. He has stellar attention to detail and ability to follow processes. Faizan is reliable, and we trust him with tasks that require accuracy.
CM
Chelsea M.
Jan 13, 2025
Part-time Renewal Operations Specialist
Faizan has been a great addition to our team. He has experience with Salesforce, is a quick learner, and follows processes closely. His attention to detail and communication skills are excellent.
FL
Filemon L.
Nov 7, 2022
Renewals & Billing Administrator needed to review contracts and bill software renewals
About Muhammad Faizan
Customer Service Specialist | Software Renewal & Billing | Admin Pro
100%
Job Success
Rawalpindi, Pakistan - 10:17 am local time
Key Qualities and Skills:
Software Renewal Billing: Adept at managing and streamlining software renewal processes, ensuring timely and accurate billing.
AI-Assisted Workflows: Used AI-assisted tools (Claude, ChatGPT) to streamline everyday renewals and billing tasks — drafting communications, reconciling accounts, and maintaining process documentation.
Communication Mastery: Proficient in interfacing with clients through calls, emails, and video meetings.
Tailored Customer Support: I prioritize understanding each customer's unique needs and delivering personalized solutions.
Technical Proficiency: Well-versed in using various CRMs to manage customer and billing information.
Time Management: Recognized for my punctuality and ability to handle time-sensitive tasks efficiently.
Tools & Platforms:
CRMs: Salesforce, NetSuite, Zendesk.
AI: Claude, ChatGPT.
Communication: Microsoft Teams, Slack, RingCentral, GoToMeeting, Zoom Meeting.
Document Management: Google Suite, MS Office, LinkSquares.
Driven by a passion for addressing client needs and overcoming challenges, I'm keen to collaborate and contribute to your team's success.
Steps for completing your project
After purchasing the project, send requirements so Muhammad Faizan can start the project.
Delivery time starts when Muhammad Faizan receives requirements from you.
Muhammad Faizan works on your project following the steps below.
Revisions may occur after the delivery date.
Gather Requirements/Expectations
We will hop on a call to discuss project requirements before starting work.