You will get the support of a trained and reliable Medical Virtual Assistant.
Project details
Managing patient appointments, handling constant calls and emails, organizing medical records, and keeping up with administrative duties can take valuable time away from patient care. Many healthcare professionals struggle to balance clinical responsibilities with paperwork and communication tasks.
I provide reliable administrative support to help ease that burden. I manage patient communication, schedule appointments and send reminders, and keep medical records organized with accuracy and confidentiality. I also assist with patient data entry, medical transcription, and insurance claim support. In addition, I handle emails and phone calls, respond to patient inquiries, and provide general administrative assistance to help healthcare practices stay organized and focused on delivering quality care.
I provide reliable administrative support to help ease that burden. I manage patient communication, schedule appointments and send reminders, and keep medical records organized with accuracy and confidentiality. I also assist with patient data entry, medical transcription, and insurance claim support. In addition, I handle emails and phone calls, respond to patient inquiries, and provide general administrative assistance to help healthcare practices stay organized and focused on delivering quality care.
Target Country
Worldwide, United States, United KingdomWhat's included
| Service Tiers |
Starter
$20
|
Standard
$40
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 6 days |
Number of Projects | 1 | 2 | 4 |
General Project Consulting | - | - | - |
Define Project Goals | - | - | - |
Define Deliverables & KPIs | - | - | - |
Establish Schedule & Milestones | |||
Risk Management | - | - | - |
Resource Management | - | - | - |
Budget Management | - | - | - |
Project Reports | |||
Project Diagrams Provided | - | - | - |
About Jennifer Ukamaka
Medical Billing | Medical Virtual Assistant | Telehealth | AIAnnotator
Lagos Island, Nigeria - 8:42 am local time
With 2 years of experience supporting healthcare practices, I have assisted telehealth clinics, private medical practices, medical billing teams, and patient-facing healthcare services in delivering smooth day-to-day operations. My goal is simple: to help you stay organized behind the scenes so you can focus fully on your patients and your practice.
I provide reliable support in:
🔹 Insurance verification and benefits checks
🔹 Prior authorizations and payer follow-ups
🔹Appointment scheduling and confirmations
🔹 Patient intake, reminders, and follow-ups
🔹 EMR/EHR management and chart updates
🔹 Medical documentation review and corrections
🔹 Medical scribing during telehealth visits
🔹 Billing support, claims tracking, and denial follow-up
🔹 DME and outpatient billing assistance
🔹 Inbox, phone, and administrative support
🔹 CRM management, task tracking, and workflow coordination
I am experienced with tools and systems such as Optimantra, Office Ally, RingCentral, Athenahealth, Kareo, DrChrono, Epic, Cerner, HubSpot, and GoHighLevel, and I am familiar with U.S. healthcare workflows, insurance processes, and patient communication standards.
Why clients work with me:
🔹 I pay close attention to detail in documentation, scheduling, and billing tasks
🔹 I communicate clearly and professionally with patients, providers, and team members
🔹 I require little to no micromanagement
🔹 I understand the importance of patient privacy and follow HIPAA-compliant practices
🔹 I bring a calm, organized, and dependable approach to every task
Practices and care settings I have supported include:
✅ Geriatric clinics — appointment scheduling, patient intake, EHR updates, insurance verification, and patient support
✅ Mental health clinics — appointment coordination, records management, insurance checks, and therapy scheduling support
✅ Weight loss clinics — patient intake, scheduling, progress tracking, follow-ups, and documentation support
✅ Pediatric clinics — patient intake, scheduling, follow-ups, and care coordination support
✅ Surgery Clinic
I support telehealth companies, private medical practices, medical billing companies, and healthcare teams looking for a dependable Medical Virtual Assistant who can help with insurance verification, EMR/EHR tasks, scheduling, billing support, and patient coordination.
If you need a Medical Virtual Assistant who is detail-oriented, proactive, and easy to work with, I’d be happy to support your team. Then let’s jump on a quick call.
Steps for completing your project
After purchasing the project, send requirements so Jennifer Ukamaka can start the project.
Delivery time starts when Jennifer Ukamaka receives requirements from you.
Jennifer Ukamaka works on your project following the steps below.
Revisions may occur after the delivery date.
Review project details and confirm expectations
I will carefully review all provided information and documents, then confirm the scope of work, priorities, deadlines, and any specific instructions before starting the project.