You will get admin support for notes, client care & claims—done-for-you & stress-free
Project details
This isn’t just admin work—it’s strategic support for your mental health practice. I come in when you no longer have time to finish your progress notes, and everything starts to feel overwhelming. With 5 years of experience assisting therapists, I help you reclaim hours so you can stay caught up, bill more, and reduce burnout.
Adding me to your team means gaining a self-starter who needs minimal supervision, is tech-savvy, and understands the impact efficient billing has on patient satisfaction and your bottom line. I’m not just here to file claims—I’m here to help your team run smoother, reduce administrative burdens, and ensure your revenue cycle is well cared for.
Adding me to your team means gaining a self-starter who needs minimal supervision, is tech-savvy, and understands the impact efficient billing has on patient satisfaction and your bottom line. I’m not just here to file claims—I’m here to help your team run smoother, reduce administrative burdens, and ensure your revenue cycle is well cared for.
Project Type
Data Entry, Virtual Assistance, Customer Support, OtherWhat's included
| Service Tiers |
Starter
$149
|
Standard
$299
|
Advanced
$399
|
|---|---|---|---|
| Delivery Time | 5 days | 5 days | 5 days |
Number of Revisions | 0 | 0 | 0 |
About Alma Grace
Medical Billing Specialist | Patient Coordinator | Healthcare Admin
Imus, Philippines - 4:03 am local time
With over 5 years of experience supporting healthcare professionals, particularly in behavioral health and physical medicine, I specialize in medical billing, insurance follow-ups, and patient coordination that helps providers focus on care while I handle the behind-the-scenes work.
💼 What I Do Best:
Medical Billing & Claims Management
➤ Submitting accurate claims
➤ Following up on unpaid claims and denials
➤ Insurance verification and eligibility checks
➤ Payment posting and reconciliations
➤ Monthly reports and billing audits
Patient Coordination & Scheduling
➤ Booking, rescheduling, and canceling appointments
➤ Managing patient inquiries with empathy and clarity
➤ Medication refill coordination
➤ Waitlist management
➤ Handling intake forms and onboarding new clients
EHR / EMR Systems I’ve Worked With:
✅ TherapyNotes
✅ SimplePractice
✅ Valant
✅ Pimsy
✅ Jane
✅ TurboPT
Insurance Portal & Clearinghouse Experience:
✅ Availity
✅ Waystar
✅ Optum (UnitedHealthcare Portal)
✅ Cigna Evernorth
✅ Medicare & Medicaid (including Pennsylvania and California state plans)
🧰 Tools I Use:
- Google Workspace (Gmail, Sheets, Docs, Calendar)
- Slack | Zoom | Microsoft Teams
- Canva (for social media and patient communication graphics)
- ClickUp | Monday.com (for task/project tracking)
- CapCut (for occasional social media content editing)
💡 Why Clients Like Working With Me:
Proactive and Detail-Oriented: I don’t just complete tasks—I anticipate problems and solve them before they affect operations.
Excellent Communicator: Whether it's explaining billing terms to a patient or updating a clinician about schedule changes, I keep everyone informed and aligned.
Reliable Support System: I’m known for responding quickly, whether it’s a sudden schedule change, a billing question, or a patient concern, I’m just a message away and always ready to jump in.
*** If you're looking for someone who can wear multiple hats, simplify your workflow, and boost your revenue, I’d love to connect. Let’s build a system that supports your patients and your business!
Steps for completing your project
After purchasing the project, send requirements so Alma Grace can start the project.
Delivery time starts when Alma Grace receives requirements from you.
Alma Grace works on your project following the steps below.
Revisions may occur after the delivery date.
Discovery & onboarding
I’ll review your current workflow, tools, and pain points through a quick intake form or onboarding call.
System access & setup
With your guidance, I’ll securely access the platforms needed (email, calendar, EHR, etc.) and organize my workspace.