You will get time and money saved with Intercom optimization
Top Rated
Project details
As an Intercom nerd, I have worked with multiple companies, created automated workflows that assisted over 170,000 users, and responded directly to over 8,000 users with a 95% CSAT score. These experiences have given me the confidence to be able to replicate support automation with a high degree of success. So much success that I am willing to not get paid if I don't help you achieve your goals.
For every customer service agent I save you from hiring, you only pay me $3500 once, which is the average monthly salary of a customer service agent. This comes out to approximately $35,000 yearly savings for your business. You only pay for any increase in automated replies that is equivalent to one support agent. For example, on a team with 4 agents, if I get 20% of conversations closed automatically, it will equal one seat saved.
For every customer service agent I save you from hiring, you only pay me $3500 once, which is the average monthly salary of a customer service agent. This comes out to approximately $35,000 yearly savings for your business. You only pay for any increase in automated replies that is equivalent to one support agent. For example, on a team with 4 agents, if I get 20% of conversations closed automatically, it will equal one seat saved.
Project Type
Data Entry, Customer Support, OtherWhat's included $3,500
These options are included with the project scope.
$3,500
- Delivery Time 30 days
- Number of Revisions Unlimited
8 reviews
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VL
Valerie L.
Jan 3, 2026
Intercom Automation and Optimization
AM
Abd El Halim M.
Nov 5, 2025
Video Clip Researcher
VL
Valerie L.
Oct 7, 2025
You will get Intercom Setup With Basic Automation
Adam is fantastic. Highly recommend.
RC
Rob C.
Aug 28, 2025
Ongoing Intercom Development and Maitenence
Very knowledgable and responsive.
RA
Ryan A.
Aug 12, 2025
Intercom Implementation
Adam was fantastic! He launched and customized our Intercom solution quickly and effectively, with excellent communication throughout. Incredibly talented. If you need support launching Intercom on your website, it’s a no-brainer - work with Adam!
About Adam
Customer Success | Intercom Specialist | Customer Service
100%
Job Success
Toccoa, United States - 10:03 am local time
- Created automated support that has assisted 261,410 combined customers in multiple languages.
- Saved companies $115,056 combined by using automated support to lower demand.
- Directly solved 8372 tickets through various support channels.
Having also been a part of a winning customer support team that regularly achieved a 95% customer satisfaction score gave me great insights into how to achieve high customer satisfaction with automated support and how to appropriately escalate support requests to support agents.
I can help you with:
- Intercom set up
- Audit
- Import data
- Add support channels
- Messenger set up
- Inbox setup
- Team inboxes
- Tickets
- Macros
- Help center set up
- Fin AI
- Audit
- Feed content
- Improve results
- Proactive/outbound support
- General Intercom consultation
- CS Report + Intercom weekly report + Fin Cost Savings Calculator
- Intercom guides + CS guides
I would love to connect to understand your issues, provide insights, and help improve your customer experience!
Steps for completing your project
After purchasing the project, send requirements so Adam can start the project.
Delivery time starts when Adam receives requirements from you.
Adam works on your project following the steps below.
Revisions may occur after the delivery date.
One Support Agent Saved
Increase in automation that equals one support agent saved.