You will get Timely responses, engagement strategies, support, and solutions.
Project details
Hi there! I’m a social media manager and customer support specialist who’s passionate about helping brands connect with their audience and build lasting relationships. What makes me different is that I truly care about both the business and the people behind the screens.
On the social media side, I do more than just post content, I create strategies that match your brand’s goals and speak directly to your audience. Whether it's Instagram, Facebook, TikTok, or Twitter, I craft engaging content and keeps your followers interested and involved. I’m great at coming up with creative ideas, writing captions that sound human (not robotic), and keeping up with trends to make your brand stand out.
On the customer support side, I focus on being friendly, clear, and helpful. I know that behind every message is a real person who just wants to be heard. I respond quickly, solve problems with patience, and always aim to leave the customer feeling happy and valued.
I love working with people, building trust, and making sure both the brand and its audience feel supported. If you're looking for someone reliable, creative, and easy to work with, I’d love to be part of your team or project!
On the social media side, I do more than just post content, I create strategies that match your brand’s goals and speak directly to your audience. Whether it's Instagram, Facebook, TikTok, or Twitter, I craft engaging content and keeps your followers interested and involved. I’m great at coming up with creative ideas, writing captions that sound human (not robotic), and keeping up with trends to make your brand stand out.
On the customer support side, I focus on being friendly, clear, and helpful. I know that behind every message is a real person who just wants to be heard. I respond quickly, solve problems with patience, and always aim to leave the customer feeling happy and valued.
I love working with people, building trust, and making sure both the brand and its audience feel supported. If you're looking for someone reliable, creative, and easy to work with, I’d love to be part of your team or project!
Target Country
Worldwide, United States, ChinaWhat's included
| Service Tiers |
Starter
$100
|
Standard
$150
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 4 days |
Number of Projects | 1 | 1 | 1 |
General Project Consulting | - | ||
Define Project Goals | - | - | |
Define Deliverables & KPIs | - | - | |
Establish Schedule & Milestones | - | - | |
Risk Management | - | - | |
Resource Management | - | - | |
Budget Management | - | - | |
Project Reports | - | - | |
Project Diagrams Provided | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$30 - $50
Additional Project
(+ 1 Day)
+$50
Establish Schedule & Milestones
(+ 1 Day)
+$30About Kawthar
Social media management,| customer service support,Business Management
Lagos, Nigeria - 10:24 am local time
Hello! my name is Yekinni kausarat, a multi-skilled freelancer with a strong passion for
helping individuals and businesses grow through compelling content, organized virtual
support, and smart digital strategies. I specialize in:
* **Content Writing**
* **Virtual Assistance**
* **Resume Writing**
* **Social Media Management & Content Creation**
* **Digital Marketing**
* **Teaching & Educational Support**
Currently, I'm pursuing a degree in **Business Administration at the University of Lagos**,
which enhances my understanding of business operations, communication, and customer
engagement. I bring a blend of creativity, professionalism, and strategic thinking to every
project, whether it's crafting a standout resume, managing a brand's online presence, or
providing reliable administrative support.
I'm committed to delivering quality work on time, maintaining clear communication, and
building long-term relationships with my clients.
Steps for completing your project
After purchasing the project, send requirements so Kawthar can start the project.
Delivery time starts when Kawthar receives requirements from you.
Kawthar works on your project following the steps below.
Revisions may occur after the delivery date.
Plan, create, engage, support customers, track results, and improve
I’ll research your brand, create a strategy, design content, manage posts, handle customer inquiries, monitor engagement, provide updates, and adjust based on performance to ensure your goals are met efficiently and professionally.