You will get top-notch CSM with 16+ yrs of experience in customer success and retention
Project details
Experience exponential growth in your client relationships with a seasoned Customer Relationship Manager (CRM). With 16+ years of expertise, I offer comprehensive services to optimize your business. From tailored onboarding to proactive communication and conflict resolution, I prioritize trust-building and building authentic client relationships. My commitment to customer success translates into higher customer retention rates and increased referrals, propelling your business forward. Enjoy the flexibility and scalability of my services, which can be tailored to meet your specific needs. Whether you require short-term support during busy periods or ongoing assistance, I am here to ensure your success. Save time and resources and enjoy scalability by hiring me as your freelance CRM. Elevate your business today!
Project Type
Virtual Assistance, Customer SupportWhat's included
| Service Tiers |
Starter
$350
|
Standard
$875
|
Advanced
$1,225
|
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
Number of Revisions | 2 | 2 | 2 |
About Rachel
Client Services Manager
Brooklyn, United States - 3:34 am local time
Steps for completing your project
After purchasing the project, send requirements so Rachel can start the project.
Delivery time starts when Rachel receives requirements from you.
Rachel works on your project following the steps below.
Revisions may occur after the delivery date.
Client to Send logistics
Client to send platform training videos, link to help center articles, platform, customer communications (email/chat), and internal comms (slack, JIRA).
CSM to support customers