You will get Top Notch Customer Service for E-commerce stores
Top Rated
Project details
I have worked as a customer service representative for over 3 years. I am a professional customer service agent. I provide Email, and Live Chat Support. I provide Virtual Assistant Services, Shopify, Customer Support Expert in E-Commerce and Social Media Management.
💥Customer Service (Social Media, Email, and Live Chat)
💥E-commerce Support
💥Store management
💥Fulfillment via AliExpress, 17Track, DSers, CJ
💥Dropshipping, and Eprolo
💥Customer exchange, refund, and chargebacks
💥Product Listing
💥Keep a record of the progress
Please find the below service which I can assist you with:
✅ Online chat support
✅ Email support
✅ Airbnb
✅ Order Tracking
✅ Order Processing
✅ Virtual Assistance
✅ Zendesk
✅ CRM Software
✅ Email Etiquette
✅ Order Fulfillment
✅ Hospitable
✅ Re amaze
✅ Fresh desk
✅ Gorgise
✅ Google sheet
I am well experienced in customer handling in different fields. I will assist you to manage customers in the best way.
Thank you for taking the time to visit my profile, and I look forward to the opportunity of working together.
Best regards,
Abdul Waheed
💥Customer Service (Social Media, Email, and Live Chat)
💥E-commerce Support
💥Store management
💥Fulfillment via AliExpress, 17Track, DSers, CJ
💥Dropshipping, and Eprolo
💥Customer exchange, refund, and chargebacks
💥Product Listing
💥Keep a record of the progress
Please find the below service which I can assist you with:
✅ Online chat support
✅ Email support
✅ Airbnb
✅ Order Tracking
✅ Order Processing
✅ Virtual Assistance
✅ Zendesk
✅ CRM Software
✅ Email Etiquette
✅ Order Fulfillment
✅ Hospitable
✅ Re amaze
✅ Fresh desk
✅ Gorgise
✅ Google sheet
I am well experienced in customer handling in different fields. I will assist you to manage customers in the best way.
Thank you for taking the time to visit my profile, and I look forward to the opportunity of working together.
Best regards,
Abdul Waheed
Industry
Business, Consumer Goods, Ecommerce, Kids & FamilyPlatform
Facebook Shops, Shopify, WooCommerceLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$60
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Management Duration (Days) | 3 | 3 | 5 |
Inventory Management | |||
Order Management | |||
Customer Assistance | |||
Payment Processing | |||
Product Offers & Promotions | |||
Reporting |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$50 - $500
Additional Management Day
(+ 5 Days)
+$50
9 reviews
(8)
(1)
(0)
(0)
(0)
This project doesn't have any reviews.
VA
V.vP. A.
Jun 8, 2026
Customer Service Representative
Abdul is an excellent customer support representative. He is very active, smart, professional, and highly responsive.
He handles customer inquiries efficiently, resolves issues quickly, and always maintains a positive attitude. His communication skills, problem-solving abilities, and dedication to customer satisfaction are outstanding.
He consistently goes above and beyond to help customers and support the team. He is also a very reliable, honest, and cooperative person.
I highly recommend him for any customer support role.
He handles customer inquiries efficiently, resolves issues quickly, and always maintains a positive attitude. His communication skills, problem-solving abilities, and dedication to customer satisfaction are outstanding.
He consistently goes above and beyond to help customers and support the team. He is also a very reliable, honest, and cooperative person.
I highly recommend him for any customer support role.
LM
Lenny M.
May 9, 2026
E-commerce Customer Service Representative (Shopify – Email Support – SOP Based)
Abdul did his best and is a hard worker!
LC
Louis C.
Apr 16, 2026
Virtual Assistant for Sneaker eCommerce Business
Thanks Abdul! Was great working with you :)
DK
Daniel K.
Jan 20, 2026
Customer Support for Dropshipping
It was a great pleasure working with Abdul Waheed.
Throughout our collaboration, he was always friendly, highly responsive, and well organized.
He communicated clearly, completed tasks efficiently, and demonstrated a strong sense of responsibility.
His professionalism and positive attitude made the collaboration smooth and enjoyable.
I would happily work with him again and highly recommend him to anyone looking for a reliable and dedicated professional.
Throughout our collaboration, he was always friendly, highly responsive, and well organized.
He communicated clearly, completed tasks efficiently, and demonstrated a strong sense of responsibility.
His professionalism and positive attitude made the collaboration smooth and enjoyable.
I would happily work with him again and highly recommend him to anyone looking for a reliable and dedicated professional.
EM
Eni M.
Oct 28, 2025
Customer Support Representative for Forex Prop Firm
About Abdul
Customer Service Representative | E-commerce Customer Support
100%
Job Success
Multan, Pakistan - 8:43 am local time
Thank you so much for taking the time to visit my profile. Your interest is greatly appreciated!
I help Shopify store owners reduce refunds, prevent chargebacks and deliver fast, professional customer support.
• Over 4 year of experience in customer service with stong focus on customer satistfaction.
I have more than 4 years of experience in customer support, where I’ve helped e-commerce businesses manage their live chat and email support efficiently. I always try to keep things simple and smooth for both the business and its customers by providing fast, accurate, and friendly assistance.
🟢 I help 𝘀𝗵𝗼𝗽𝗶𝗳𝘆 𝘀𝘁𝗼𝗿𝗲 𝗼𝘄𝗻𝗲𝗿𝘀 stay stress free by handling customer emails, shipping delays, and refunds using clear, 𝘀𝗼𝗽 𝗯𝗮𝘀𝗲𝗱 𝘄𝗼𝗿𝗸𝗳𝗹𝗼𝘄𝘀 that reduce 𝗰𝗵𝗮𝗿𝗴𝗲𝗯𝗮𝗰𝗸𝘀.
𝗜𝗡𝗗𝗨𝗦𝗧𝗥𝗜𝗘𝗦 𝗜’𝗩𝗘 𝗦𝗨𝗣𝗣𝗢𝗥𝗧𝗘𝗗:
• Fashion
• Beauty
• Skincare
• Fitness
• Luxury Brands
• Healthcare
• Dropshipping Stores
• High-Ticket Shopify Brands
• DTC eCommerce Stores
► 𝗦𝗵𝗼𝗽𝗶𝗳𝘆 & 𝗘𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗜 can do:
• Email support and Chat support
• Shopify Store Support
• Handling order-related issues through Shopify (e.g, cancellation , return , exchnage )
• Order processing, tracking, and modifications
• Refunds, cancellations, and Order Drafting
• Updating customer details (addresses, e-mails, contacts)
• Creating discount codes and managing subscriptions
• Supplier communication for seamless order fulfillment
• Managing customer support inbox
• Answering questions about products and services
• High -volume email communication
• Handling chargebacks , Paypal and Klarna Dispute management
𝗛𝗲𝗹𝗽𝗱𝗲𝘀𝗸 & 𝗖𝗥𝗠 𝗧𝗼𝗼𝗹𝘀 :
♦ Zendesk ♦ Freshdesk ♦ Re-amaze ♦ Gorgious ♦ Helpscout ♦ Zoho CRM ♦ Outlook ♦ Shopify Inbox ♦ Private Email and etc.
✅ What I Can Do for Your Shopify Store:
📧 Email Support (High Volume Handling)
🛒 Shopify Order Management & Fulfillment
🔁 Refunds, Returns & Exchange Processing
🚚 Shipping & Delivery Issue Resolution
💬 Customer Complaint & Dispute Handling
♦ Facebook and Instagram business pages
♦ KNOWLEDGE OF THESE PLATFORMS:
♦ Shopify (eCommerce platform)
♦Slack/ Discord/ Skype/ Clickup / WhatsApp (Communication channel)
♦ DeepL (For translation)
Managing Facebook pages: moderating comments, hiding negatives, and replying to DMs.
I am available for both short-term and long-term projects, and I take pride in delivering high-quality work with speed and accuracy. So you can feel confident that your work is in safe and reliable hands.
💪🔍 For the time I assist you with your business needs, I am 100% invested in you and your goals. 💡💪
Best Regards,
Abdul Waheed
Steps for completing your project
After purchasing the project, send requirements so Abdul can start the project.
Delivery time starts when Abdul receives requirements from you.
Abdul works on your project following the steps below.
Revisions may occur after the delivery date.
Customer Service Representative
1. Responding to customers' queries via online chat and emails 2. Processing and confirming product shipments 3. Solving complaints/Tickets in a professional way 4. Data entry (Google sheet) 5. Order fulfillment and order tracking