You will get customer support representative/customer support agent or live chat agent.
Top Rated
Top Rated
Project details
📌 Dedicated Customer Support Specialist/Sales Specialist with 12 years of experience in delivering customer support and sales
💎 I have a proven track record of resolving customer inquiries, providing technical assistance, and ensuring overall customer satisfaction.
My experience includes working with:
• Lead generation for Australian Accounting Firms
• Solar Energy Sales for an International Energy Company (Lumo Energy)
• Customer Support for Americas largest big-box retailer (Walmart)
• Warranty Customer Service (chat support/phone support) for All-State Insurance.
• Inbound Sales support for SquareTrade Insurance.
• Expression on interest for a Real-Estate Company.
💎 My team is able to handle your Business processing need under my expertise and training, delivering the best results you can get in the market.
💎 My primary objective is to ensure complete client satisfaction. I am committed to going above and beyond to meet customer needs, building strong relationships, and ensuring long-term customer loyalty.
Services Offered:
✅ Phone and Email Support
✅ Customer Service:
✅ Technical Support
✅ Chat Support
✅ Email Support
✅ Zendesk Support
✅ Live call support
💎 I have a proven track record of resolving customer inquiries, providing technical assistance, and ensuring overall customer satisfaction.
My experience includes working with:
• Lead generation for Australian Accounting Firms
• Solar Energy Sales for an International Energy Company (Lumo Energy)
• Customer Support for Americas largest big-box retailer (Walmart)
• Warranty Customer Service (chat support/phone support) for All-State Insurance.
• Inbound Sales support for SquareTrade Insurance.
• Expression on interest for a Real-Estate Company.
💎 My team is able to handle your Business processing need under my expertise and training, delivering the best results you can get in the market.
💎 My primary objective is to ensure complete client satisfaction. I am committed to going above and beyond to meet customer needs, building strong relationships, and ensuring long-term customer loyalty.
Services Offered:
✅ Phone and Email Support
✅ Customer Service:
✅ Technical Support
✅ Chat Support
✅ Email Support
✅ Zendesk Support
✅ Live call support
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included $7
These options are included with the project scope.
$7
- Delivery Time 1 day
- Number of Hours of Work 1
- Scriptwriting
- Summary Report
- Social Media Replies
- Email Support
- Live Chat Support
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$7
Extra Agent
(+ 1 Day)
+$7
4 reviews
(4)
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This project doesn't have any reviews.
CS
Cassandra S.
Sep 12, 2025
Call Taker for Plumbing & Heating Company
KB
Kim B.
Apr 29, 2025
Gingr Dog Software Technical Support
MS
Muhammad S.
Apr 19, 2025
Chat Support Representative
Danial khan was a reliable and professional addition to our chat support team. He handled all tasks efficiently and communicated well throughout the project. Although the workload decreased when I had to step away temporarily, he remained responsive and ready to assist. I’d gladly work with him again and recommend him to anyone looking for solid support.
HJ
Hamilton J.
Apr 8, 2025
Customer Support Representative
I had a great experience with Danial Khan. His clear, neutral accent made communication easy with my customers , and he handled concerns with professionalism and care. Truly top-notch customer support!
About Danyal hasan
Neutral Accent | Client Support Specialist | 10+ Years of experience
100%
Job Success
Karachi, Pakistan - 10:29 pm local time
✅ No Accent
🏆 10+ Years of Excellence in Customer Service
⭐️ Consistently rated 5 stars by clients
✅ Flexible availability across time zones
🧠 Versatile, dependable, and easy to collaborate with
Hi, I’m Danyal, with 10+ years of hands-on experience in inbound/outbound phone support, live chat, email correspondence, and social media customer engagement.
PS: Upwork is new for me, but customer service isn’t. I’ve been doing it successfully for over a decade.
Here’s why I believe I’m a strong match for your team:
✅ Communication Skills: Want a preview of how I engage with clients? Feel free to watch my introductory video.
✅ Customer-Focused: I prioritize personalized support. Whether via phone, email, or chat, I ensure every customer interaction feels genuine and valued.
✅ Tech-Savvy: I’m proficient with a wide range of tools and platforms:
• Communication & Project Management: Skype, Teams, Zoom, Slack, Trello, Notion, Monday.com, Asana
• Social Media Tools: Ads Manager, Buffer, Social Pilot, Meta Business Suite
• CRM Systems: HubSpot, Zendesk, Freshdesk, Jobber, Intercom, Gorgias
My past experiences
•Customer Service & Dispatching
• CSR/dispatcher for a towing company
• CSR for an HVAC, electric, and plumbing company
• CSR for Allstate SquareTrade
• CSR for a pizza company
• CSR for a company that compared interest rates for new home buyers
Sales & Telemarketing
• Door-to-door sales for an electricity company in Australia
• Telemarketing for a solar company in Australia
• Telemarketing for a solar company in the USA
• Sales for a digital marketing company
• Sales for a web app development company
• Sales for an AI company that did voice drops
Transportation & Chauffeur
• Ran my own chauffeur business in Melbourne for 3 years (airport transfers, weddings, private clients)
Technology & CRM Sales
• Worked with CabTreasure in the UK, selling taxi booking CRM applications
I look forward to the opportunity to connect and discuss how I can support your customers.
Steps for completing your project
After purchasing the project, send requirements so Danyal hasan can start the project.
Delivery time starts when Danyal hasan receives requirements from you.
Danyal hasan works on your project following the steps below.
Revisions may occur after the delivery date.
Client has a brief meeting about the product/service