You will get Top-Notch Live Chat Support to Boost Customer Satisfaction
Rising Talent
Project details
I provide professional live chat and social media support to keep your customers happy and your business running smoothly. You set the schedule, and I’ll handle the rest.
Services I Offer:
• Live Chat Support: Fast, helpful responses to customer questions.
• Social Media Replies: Friendly, timely replies on platforms like Facebook, Instagram, and Twitter.
• Custom Replies: Messages crafted to match your brand’s style.
• Performance Reports: Regular updates on customer feedback and support success.
Additional Administrative Support:
• Organizing documents in Google Sheets
• Scheduling appointments with Google Calendar
• Managing billing tasks
• E-commerce support (Shopify, Amazon: product research, listings, and more)
• Data entry
With over 2 years of experience in live chat and social media support, I’ve used top CRM tools like Zendesk and Gorgias to deliver top-notch service. My services are ideal for online stores, service providers, and tech companies looking for reliable customer support.
Services I Offer:
• Live Chat Support: Fast, helpful responses to customer questions.
• Social Media Replies: Friendly, timely replies on platforms like Facebook, Instagram, and Twitter.
• Custom Replies: Messages crafted to match your brand’s style.
• Performance Reports: Regular updates on customer feedback and support success.
Additional Administrative Support:
• Organizing documents in Google Sheets
• Scheduling appointments with Google Calendar
• Managing billing tasks
• E-commerce support (Shopify, Amazon: product research, listings, and more)
• Data entry
With over 2 years of experience in live chat and social media support, I’ve used top CRM tools like Zendesk and Gorgias to deliver top-notch service. My services are ideal for online stores, service providers, and tech companies looking for reliable customer support.
Industry
Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Business Services & Consulting, Cybersecurity, Ecommerce, Education, Engineering, Events Planning, Fashion & Apparel, Food & Beverage, Gaming, Hardware & Electronics, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Photography, Software, Sports & Fitness, Telecommunications, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$24
|
Standard
$100
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 1 day | 6 days | 26 days |
Number of Hours of Work | 8 | 48 | 208 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | - | - | - |
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$3Frequently asked questions
2 reviews
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SG
Stijn G.
Jun 1, 2026
Customer Service Representative for Shopify Dropshipping Store
RR
Rana Atif R.
Jan 29, 2025
Creating SOPs and Setting Up a Helpdesk for Support team
I found Zain very professional. Not only he provided me my desired solution but also offered extended support which was phenomenal. Highly recommended.
About Zain
Customer Support Specialist | Email & Chat Support
100%
Job Success
Lahore, Pakistan - 8:13 am local time
Hi, I am a dedicated Customer Support Specialist with 5+ years of hands-on experience supporting Shopify, Amazon, and e-commerce businesses. I help businesses deliver exceptional customer experiences through email support, live chat, and backend store management.
I specialize in handling customer inquiries professionally, resolving issues quickly, and keeping your customers happy, so you can focus on growing your business.
What I Can Help You With:
✅ Email & Live Chat Customer Support
✅ Order Processing & Fulfillment
✅ Refunds, Returns & Chargeback Handling
✅ PayPal & Klarna Dispute Resolution
✅ Shopify & Amazon Store Support
✅ Social Media Inbox & Customer Queries
✅ Internet Research & Admin Tasks
✅ Accurate Data Entry & Product Listings
Customer Support Platforms:
- Zendesk
- Gorgias
- Intercom
- Crisp
- Zoho
- Helpdesk
- BigCommerce
Steps for completing your project
After purchasing the project, send requirements so Zain can start the project.
Delivery time starts when Zain receives requirements from you.
Zain works on your project following the steps below.
Revisions may occur after the delivery date.
Ongoing Support and Reporting
I will Manage chat and email interactions according to your schedule and I will Provide regular updates and performance reports to ensure effectiveness.