You will get top-notch Virtual Assistance and Admin Support for your business
Project details
I'm an experienced Virtual Assistant with over 6 years of hands-on support in administrative tasks, inbox and calendar management, task tracking, and client communication. What sets me apart is my ability to step in and bring immediate clarity, calm, and structure to your day-to-day operations. I treat your business like my own, ensuring that nothing gets missed, your time is protected, and your clients always feel taken care of. This isn’t just admin work; it’s reliable, thoughtful support that helps you grow.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$70
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 7 days |
Number of Revisions | 1 | 2 | 3 |
Number of Hours of Work | 5 | 20 | 40 |
Basic Photo Editing | |||
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | - | ||
Travel Planning | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5
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PD
Paula D.
Oct 30, 2025
Meditation/visualization Experiment Participant
About Eloghene Tracy
Customer Support Specialist
Abuja, Nigeria - 4:32 am local time
I help businesses fix this by building structured, reliable customer support systems that ensure every message is tracked, prioritized, and resolved efficiently across all channels.
I provide customer support across email, live chat, phone, and helpdesk platforms while ensuring smooth CRM management and customer communication workflows. My focus is not just replying to customers, but improving response speed, customer satisfaction, and retention.
I have experience supporting SaaS and E-commerce businesses using tools such as Zendesk, Freshdesk, Intercom, Gorgias, HubSpot, Salesforce, Shopify, and Zoho CRM. I also handle customer communication through OpenPhone, RingCentral, DialPad, and similar calling systems for inbound and outbound support.
WHAT I HELP BUSINESSES ACHIEVE
✔ Faster response times across all customer channels
✔ Organized CRM and ticketing systems with zero missed messages
✔ Improved customer satisfaction and retention
✔ Reduced support backlog and faster resolution times
✔ Stronger connection between sales and customer support teams
✔ Higher conversions through better customer communication
CORE SERVICES
✔ Email, chat, and phone customer support
✔ Zendesk / Freshdesk / Intercom / Gorgias ticket management
✔ HubSpot, Salesforce, and Zoho CRM management
✔ SaaS customer support and user assistance
✔ Shopify customer support (orders, refunds, tracking, complaints)
✔ Customer onboarding and follow-ups
✔ Lead management and CRM data cleanup
✔ Appointment scheduling and inbox management
TOOLS I USE
Zendesk, Freshdesk, Intercom, Gorgias, HubSpot, Salesforce, Zoho CRM, Shopify, Slack, Google Workspace, OpenPhone, RingCentral, DialPad, Notion, Microsoft Office, Trello, Asana, Slack, Discord,Shopify
I’m just a message away, and always happy to hop on a quick call. You can simply hit INVITE TO JOB or HIRE ME NOW. I’m available and ready to help make your customers happier and your workload lighter.
Tracy
Steps for completing your project
After purchasing the project, send requirements so Eloghene Tracy can start the project.
Delivery time starts when Eloghene Tracy receives requirements from you.
Eloghene Tracy works on your project following the steps below.
Revisions may occur after the delivery date.
Virtual Assistant Project
Discovery Call: A brief call to discuss your needs and expectations.