You will get Professional Customer Support: Live Chat, Email, & Social Media Responses
Rising Talent
Project details
Reliable Customer Support for Your Business
With over 2 years of experience, I provide top-notch customer support to help your business run smoothly and keep your customers satisfied.
What I Offer:
• 💬 Live Chat Support**: Fast, real-time assistance.
• 📧 Email Support**: Professional responses, timely resolution.
• 📲 Social Media Replies**: Engaging responses across platforms.
• 🛠️ Ticket Management**: Proficient in Gorgias & Zendesk.
• 🛒 Shopify Support**: Handle orders & customer inquiries.
Why Choose Me?
I deliver reliable support with clear communication, quick issue resolution, and expert use of tools like Gorgias, Zendesk, and Shopify. Let’s work together to boost your customer satisfaction!
With over 2 years of experience, I provide top-notch customer support to help your business run smoothly and keep your customers satisfied.
What I Offer:
• 💬 Live Chat Support**: Fast, real-time assistance.
• 📧 Email Support**: Professional responses, timely resolution.
• 📲 Social Media Replies**: Engaging responses across platforms.
• 🛠️ Ticket Management**: Proficient in Gorgias & Zendesk.
• 🛒 Shopify Support**: Handle orders & customer inquiries.
Why Choose Me?
I deliver reliable support with clear communication, quick issue resolution, and expert use of tools like Gorgias, Zendesk, and Shopify. Let’s work together to boost your customer satisfaction!
Industry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Hardware & Electronics, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$24
|
Standard
$100
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 1 day | 6 days | 26 days |
Number of Hours of Work | 8 | 48 | 208 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$3Frequently asked questions
2 reviews
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SG
Stijn G.
Jun 1, 2026
Customer Service Representative for Shopify Dropshipping Store
RR
Rana Atif R.
Jan 29, 2025
Creating SOPs and Setting Up a Helpdesk for Support team
I found Zain very professional. Not only he provided me my desired solution but also offered extended support which was phenomenal. Highly recommended.
About Zain
Customer Support Specialist | Email & Chat Support
100%
Job Success
Lahore, Pakistan - 10:31 am local time
Hi, I am a dedicated Customer Support Specialist with 5+ years of hands-on experience supporting Shopify, Amazon, and e-commerce businesses. I help businesses deliver exceptional customer experiences through email support, live chat, and backend store management.
I specialize in handling customer inquiries professionally, resolving issues quickly, and keeping your customers happy, so you can focus on growing your business.
What I Can Help You With:
✅ Email & Live Chat Customer Support
✅ Order Processing & Fulfillment
✅ Refunds, Returns & Chargeback Handling
✅ PayPal & Klarna Dispute Resolution
✅ Shopify & Amazon Store Support
✅ Social Media Inbox & Customer Queries
✅ Internet Research & Admin Tasks
✅ Accurate Data Entry & Product Listings
Customer Support Platforms:
- Zendesk
- Gorgias
- Intercom
- Crisp
- Zoho
- Helpdesk
- BigCommerce
Steps for completing your project
After purchasing the project, send requirements so Zain can start the project.
Delivery time starts when Zain receives requirements from you.
Zain works on your project following the steps below.
Revisions may occur after the delivery date.
Ongoing Support and Reporting
I will manage your customer support according to your schedule and guideline, and I will provide regular updates and performance reports to ensure effectiveness.