You will get Trilingual Customer Support – EN/DE/RO – Email, Chat & CRM
Project details
I provide professional multilingual customer support in English, German, and Romanian to help your business deliver exceptional customer experiences.
With 10+ years in corporate and freelance environments, I handle email, chat, and CRM interactions (Zendesk, Freshdesk, HubSpot), always aligned with your brand voice.
Starter – €100/week (5h): Email & chat support, weekly report.
Standard – €180/week (10h): Starter + CRM ticket handling, proactive follow-ups, basic customer insights.
Advanced – €350/week (20h): Standard + daily updates, trend analysis, priority case handling, extended availability.
Clear, timely, and culturally adapted communication in EN/DE/RO, with confidentiality guaranteed. Let’s make your customers feel valued and understood — message me today to get started!
With 10+ years in corporate and freelance environments, I handle email, chat, and CRM interactions (Zendesk, Freshdesk, HubSpot), always aligned with your brand voice.
Starter – €100/week (5h): Email & chat support, weekly report.
Standard – €180/week (10h): Starter + CRM ticket handling, proactive follow-ups, basic customer insights.
Advanced – €350/week (20h): Standard + daily updates, trend analysis, priority case handling, extended availability.
Clear, timely, and culturally adapted communication in EN/DE/RO, with confidentiality guaranteed. Let’s make your customers feel valued and understood — message me today to get started!
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Financial Services, Marketing & Advertising, Medical & Pharmaceutical, Retail & Wholesale, Travel & TourismWhat's included
| Service Tiers |
Starter
$100
|
Standard
$180
|
Advanced
$350
|
|---|---|---|---|
| Delivery Time | 5 days | 5 days | 5 days |
Number of Hours of Work | 5 | 10 | 20 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | - | - | - |
Live Chat Support | - | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$18
Express Start / Rush Onboarding
+$40
Daily Reporting (for Starter & Standard)
+$30
Customer Feedback Analysis
+$50Frequently asked questions
About Muresan
Trilingual Customer Support & Translation Specialist | EN-DE-RO
Commequiers, France - 9:22 am local time
With over 10 years of multilingual communication experience in Customer Support, Email & Chat Assistance, and EN-DE-RO Translation, I provide reliable, friendly, and efficient service while ensuring your messages resonate across all three languages.
Services I offer:
Customer Support (Email, Chat, CRM – Zendesk, Freshdesk, HubSpot)
EN ⇄ DE ⇄ RO Translation & Proofreading
Virtual Assistance & Administrative Support
Accounts Receivable & Business Correspondence
I adapt quickly to new tools, communicate professionally, and always go the extra mile to help you succeed.
Let’s work together – send me a message to discuss your project today!
Steps for completing your project
After purchasing the project, send requirements so Muresan can start the project.
Delivery time starts when Muresan receives requirements from you.
Muresan works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1 – Review requirements & onboarding
I review your support needs, communication channels, and tools, and confirm tone/style guidelines.
Step 2 – Setup & tool access
I set up or connect to your email, chat, and CRM systems, ensuring everything is ready before support starts.