You will get Trusted Bilingual Personal Assistant in Brazil | Local & Travel Help
Project details
What sets me and my project apart is the personalized, human-first approach I bring to each interaction. This isn’t just about translation — it’s about real support for real people facing real challenges. Whether you’re a student navigating academic life, a family adjusting to a new country, a traveler needing local guidance, or an executive dealing with cultural and business differences, I offer flexible, bilingual (EN-PT) assistance tailored to your unique situation. I understand how overwhelming it can be to arrive in a new country and feel lost in language, systems, or everyday situations. My goal is to make your transition smoother, easier, and more comfortable. I combine professional experience with empathy and cultural sensitivity, offering both remote and in-person support across São Paulo, Campinas, São Carlos, and Ribeirão Preto. With 7-day availability and pre-selected time blocks, I’m here when you need it most — not just as a service provider, but as a real person who’s got your back.
Purpose
PersonalIndustry
Audio Services, Business Services & Consulting, Events Planning, Financial Services, Food & Beverage, Government & Public Sector, Legal, Lifestyle, Logistics & Supply Chain Management, Telecommunications, Travel & TourismLanguage
PortugueseWhat's included
| Service Tiers |
Starter
$75
|
Standard
$490
|
Advanced
$1,300
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 10 days |
Number of Hours of Work | 5 | 35 | 80 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support |
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SS
Shane S.
May 23, 2025
Team Leader & Project Manager
Bruna is smart, organized, and thoughtful. She entrenches herself into your agency to fully understand the process so that she can craft strategies for you to implement more constructive workflows. She's a great asset for both one-off consulting and long-term employment
About Bruna
Project Manager | Executive Assistant | Systems & Process Optimization
Sao Carlos, Brazil - 12:24 pm local time
If your backend is a mess, your team is overwhelmed, or your processes live only in your head. I can help.
I’m a bilingual Project Manager with 7+ years of experience supporting C-levels, building process from scratch, and leading customer-facing teams across SaaS companies and service businesses. My specialty? Bringing structure to operational chaos.
Whether I’m mapping workflows, documenting SOPs, or stepping into your operations temporarily, my mission is always the same:
👉🏽 Create clarity. Optimize delivery. Empower your team.
Here’s how I typically support clients:
• Jump in as a right-hand operator for 1–2 months to learn, support, and stabilize your internal systems
• Audit tools, workflows, and communication routines across your team
• Create SOPs and documentation to standardize processes
• Implement project tracking and help your team stay on top of deliverables
• Prepare and train a Virtual Assistant or new team member to take over
• Maintain high-touch client communication while building behind-the-scenes structure
Executive Assistant experience that makes a difference:
I bring the calm, foresight, and communication skills that founders and executives need in a true right-hand. From calendar and inbox management to coordinating multi-timezone teams, I know how to support leadership in high-demand environments, always with discretion, clarity, and care.
What makes me different:
• Former Head of Customer Success managing 20,000+ users and a team of 15, improved NPS by 20%, reduced churn by 15%, and turnover by 90%
• Real experience in SaaS environments, leading CRM, support, onboarding, and product alignment
• Strong skills in tools like ClickUp, Pipedrive, Notion, HubSpot, GHL, and automation platforms
• Fluent in Portuguese and English, with 2 years living and working in the U.S.
• Obsessed with clean documentation, communication, and efficient systems
⸻
Open to short-term projects and long-term partnerships.
I’m available for short-term operational sprints, project-based work, and longer engagements that may evolve into full-time and exclusive roles, especially with founders and companies seeking someone to grow with them.
→ Let’s talk about how I can support your next stage of growth.
Steps for completing your project
After purchasing the project, send requirements so Bruna can start the project.
Delivery time starts when Bruna receives requirements from you.
Bruna works on your project following the steps below.
Revisions may occur after the delivery date.
Discovering Call (free)
Let’s talk! I’ll listen to your needs and be honest if I can help. If not, I’ll guide you to someone who can. No pressure, no cost — just clarity.