You will get organized and efficient customer support
Rising Talent
Rising Talent
Project details
Entrepreneurs, e-commerce businesses, and growing SMEs often face the same challenge: disorganized customer support that costs time, money, and clients.
Poorly structured support slows response times, creates errors, and directly impacts customer satisfaction.
My name is Gaïus, a Virtual Assistant specialized in administrative management and customer support, with over 4 years of experience. I help businesses structure, manage, and optimize their customer support with precision and professionalism.
I handle your emails, tickets, and customer inquiries while ensuring accurate CRM updates. My approach goes beyond answering messages: I implement a clear system including ticket prioritization, structured follow-up, CRM cleanup, and performance reporting.
Why choose me?
I work with rigor, confidentiality, and clear communication. Your data is handled professionally.
Results:
✔ Faster response times
✔ Professional organization
✔ Clean, usable data
✔ Improved customer satisfaction
✔ Clear performance visibility
Entrust me with your support operations and focus on growing your business strategically.
Poorly structured support slows response times, creates errors, and directly impacts customer satisfaction.
My name is Gaïus, a Virtual Assistant specialized in administrative management and customer support, with over 4 years of experience. I help businesses structure, manage, and optimize their customer support with precision and professionalism.
I handle your emails, tickets, and customer inquiries while ensuring accurate CRM updates. My approach goes beyond answering messages: I implement a clear system including ticket prioritization, structured follow-up, CRM cleanup, and performance reporting.
Why choose me?
I work with rigor, confidentiality, and clear communication. Your data is handled professionally.
Results:
✔ Faster response times
✔ Professional organization
✔ Clean, usable data
✔ Improved customer satisfaction
✔ Clear performance visibility
Entrust me with your support operations and focus on growing your business strategically.
Data Entry Type
Copy Paste, Data Cleansing, Document Conversion, Error Detection, Online Research, Word ProcessingData Entry Tool
CRM Software, Google Docs, Google Sheets, Microsoft Excel, Microsoft Office, Microsoft WordWhat's included
| Service Tiers |
Starter
$35
|
Standard
$75
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 2 days | 2 days | 5 days |
Number of Revisions | 1 | 2 | 3 |
Number of Hours of Work | 5 | 10 | 20 |
Formatting & Clean Up | |||
Graph & Table Creation | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$20 - $40
Additional Revision
+$15
Additional Hour of Work
+$20
Graph & Table Creation
(+ 1 Day)
+$25Frequently asked questions
About Gaïus
French Virtual Assistant | Expert Customer Service & Admin management
Cotonou, Benin - 5:17 am local time
With more than 3 years of experience in administrative management and customer support, I help entrepreneurs, startups and companies to structure their operations, improve their customer service and save time through efficient organization and professional support. I can assist you in the daily management of your administrative tasks and customer relations, while ensuring speed, precision, and professionalism.
My services:
✔️Virtual Assistant
✔️ Administrative support & complete administrative management
✔️Airbnb virtual assistant
✔️Real estate Virtual assistant
✔️Shopify Virtual assistant
✔️ Data entry (fast and accurate data entry)
✔️ Executive assistant/ Personal assistant
✔️ Email management, calendars and task organization
✔️ Customer service (email, phone, chat)
✔️Customer service skills
✔️ Customer service representative / Customer service agent
✔️ Customer support specialist (ticket management & customer support)
✔️ Support via email, phone and chat
✔️ Technical assistant (basic support and user assistance)
✔️ Amazon Virtual Assistant (basic product management & support)
✔️ Medical administrative assistant (case management & administrative follow-up)
✔️ Manual transcription & Translation (FR ↔ EN)
✔️ Writing, processing and organizing professional documents
Why choose me?
✔️ Solid experience in administrative support and customer service
✔️ Excellent customer service skills (listening, responsiveness, quick resolution)
✔️ Creative, Organization, rigor and attention to detail
✔️ Clear and professional communication
✔️ Strict adherence to deadlines
✔️ Adaptability to different tools and environments
✔️ Confidentiality and secure management of information
✔️ Quality work, reliable and constant
My goal:
Allow you to focus on the essentials while I efficiently manage your administrative operations and your customer relationship.
👉 Need a reliable and efficient Virtual Assistant?
Contact me now to discuss your project.
Gaïus
Steps for completing your project
After purchasing the project, send requirements so Gaïus can start the project.
Delivery time starts when Gaïus receives requirements from you.
Gaïus works on your project following the steps below.
Revisions may occur after the delivery date.
Quick audit & scoping
I check your tools, priorities, and support rules. Analysis of channels, volume, emergencies, and standards. Implementation of categories/priorities and validation of response tone.
Ticket processing + ongoing CRM updates.
Clear responses, tracking of requests, escalation if necessary, updating of contacts (tags, notes, statuses), and cleaning up duplicates/errors.