You will get Vicidial Server Admin for IVR, Cold Calling & Manual Dialing.
Project details
You will get a full admin access of Vicidial server, ready to make calls and monitor reports. You can also upload your leads/database into the server and operate it on the go.
Purpose
BusinessIndustry
Business Services & Consulting, Marketing & Advertising, Software, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$99
|
Standard
$199
|
Advanced
$299
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Lead List | - | - | - |
Optional add-ons
You can add these on the next page.
Additional Outbound Call
(+ 1 Day)
+$50
Lead List
(+ 1 Day)
+$49About Haris
Customer Service/Support (Voice, Email & Chat), Data Entry, Sales
Karachi, Pakistan - 9:23 pm local time
Core Competencies:
🔹 Customer Service/Support / Sales / Marketing (Voice, Email & Chat)
🔹 Appointment Booking & Reservation Handling
🔹 Cold Calling & Dialer Services (Vicidial, RingCentral, etc.)
🔹 Data Entry, General Transcription & Medical Transcription
🔹 Web/Data Scraping & Research
🔹 Online Order Processing & Shipment Management
🔹 Sales Operations (Including reports & growth strategy)
🔹 Surveys & Market Feedback Collection
🔹 Customer Relationship Management (CRM)
🔹 Team Leadership & Staff Training Programs
🔹 Conflict Resolution & Escalation Handling
🔹 Call Center Operations & Workflow Management
🔹 KPI Monitoring & Performance Optimization
🔹 Excellent Communication & Interpersonal Skills
🔹 Process Improvement & Efficiency Optimization
🔹 Customer Retention Strategies & Loyalty Programs
I am a dedicated and results-driven Customer Care Manager with over 10 years of progressive experience delivering exceptional customer service and leading support teams to exceed organizational goals. I thrive in high-paced environments—whether collaborating with a team or working independently—and consistently bring calm, focus, and efficiency to solving customer issues, even under pressure. Throughout my career, I’ve developed a proven track record of improving customer satisfaction, streamlining support operations, and mentoring support agents to reach their full potential. My background includes frontline and managerial roles, giving me a well-rounded perspective on customer service at every level. I’m also adept at implementing CRM systems, managing escalations with professionalism, and fostering long-term client relationships.
In recent years, I’ve worked remotely and adapted seamlessly—continuing to deliver high-quality results with minimal supervision. I’m proficient in tools such as Zendesk, Freshdesk, HelpScout, LiveChat, Slack, and Hipchat, and I learn new systems quickly and effectively.
What I Bring to Your Team:
Customer Service Excellence: My KPI metrics have consistently remained high, thanks to my empathetic and professional approach to every customer interaction.
Leadership & Professionalism: I’m known for my positive energy and ability to lead by example. I strive to build a supportive, open, and judgment-free environment for customers and teammates.
Passion & Motivation: I take pride in making meaningful customer connections and building relationships that last. I’m passionate about service and driven to continue growing within my career.
I’m excited to continue bringing value to customers and teams while growing in a role that challenges me and allows me to make a lasting impact.
Steps for completing your project
After purchasing the project, send requirements so Haris can start the project.
Delivery time starts when Haris receives requirements from you.
Haris works on your project following the steps below.
Revisions may occur after the delivery date.
The goals of the project must be shared in order to suggest best solution.
A contract will be signed digitally to confirm the services.