You will get Virtual assistance and Customer support.
Project details
Streamlining busy professionals and entrepreneurs' operations to help them their time back and help them succeed. I enjoy supporting others to help them succeed.
Purpose
BusinessIndustry
Business Services & Consulting, Education, LifestyleLanguage
EnglishWhat's included
| Service Tiers |
Starter
$8
|
Standard
$12
|
Advanced
$18
|
|---|---|---|---|
| Delivery Time | 5 days | 6 days | 5 days |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | - | |
Email Support | - | - | |
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$7
Social Media Replies
(+ 7 Days)
+$5
Email Support
(+ 8 Days)
+$7
Live Chat Support
(+ 7 Days)
+$6About Winny
Executive Virtual Assistant | Customer Support | Inbox Management
Nairobi, Kenya - 8:21 am local time
Want to reclaim 10+ hours a week and ensure your customers get replies in under an hour? I help high growth businesses manage chaotic inboxes and streamline their daily operations.
Whether you need high-level administrative support or a reliable frontline representative to manage customer relationships, I deliver accurate, efficient, and professional results.
How I Can Help Your Business Grow:
Executive Admin & VA Support: Calendar management, inbox zero strategy, data entry, scheduling, and daily operational support.
Customer Service Excellence: Managing support tickets (Email, Chat, Helpdesk), handling inquiries, troubleshooting issues, and maintaining a high retention rate.
CRM & Tool Management: Proficient in setting up workflows, updating customer databases, and keeping your systems organized.
Client & Lead Care: Following up with prospects, managing inquiries, and ensuring no lead falls through the cracks.
Tools & Platforms I Use:
Communication/Support: Zendesk, Intercom, Slack, Gmail, Outlook
Project & Task Management: Click Up, Asana, Trello, Notion
Tools and platforms: Microsoft office, Trello, HubSpot, Salesforce, Google Workspace, Canva Zendesk, Slack, Asana.
Why Clients Choose to Work with Me:
"Reliable, communicative, and fiercely organized."
I pride myself on a less than 1-hour response time during working hours, absolute confidentiality, and the ability to anticipate your business needs before they become urgent problems.
Let’s get your daily operations running like clockwork so you can focus on scaling your business.
Steps for completing your project
After purchasing the project, send requirements so Winny can start the project.
Delivery time starts when Winny receives requirements from you.
Winny works on your project following the steps below.
Revisions may occur after the delivery date.
Next step
Send me a message.