You will get Virtual Assistance and Medical Answering Services
Project details
Hi, I'm glad you're here. I have over 10 years of experience working in and managing physician offices, so I know firsthand how important the front desk is—especially the voice that greets your patients when they call.
Whether you run a busy clinic or a virtual practice, that first impression over the phone matters. Patients want to feel heard, not rushed. They want someone who sounds calm, capable, and kind. That’s where I come in.
What I Can Help With:
Answering calls with professionalism and warmth
Scheduling appointments for new and existing patients
Handling prescription requests
Taking accurate messages and routing calls
Always keeping patient information safe and HIPAA-compliant
I treat every call like it matters—because it does. I become a part of your team, not just a voice on the other end.
Let’s give your patients the kind of care they’ll feel from the very first call.
Whether you run a busy clinic or a virtual practice, that first impression over the phone matters. Patients want to feel heard, not rushed. They want someone who sounds calm, capable, and kind. That’s where I come in.
What I Can Help With:
Answering calls with professionalism and warmth
Scheduling appointments for new and existing patients
Handling prescription requests
Taking accurate messages and routing calls
Always keeping patient information safe and HIPAA-compliant
I treat every call like it matters—because it does. I become a part of your team, not just a voice on the other end.
Let’s give your patients the kind of care they’ll feel from the very first call.
Purpose
BusinessIndustry
Medical & Pharmaceutical, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$150
|
Standard
$350
|
Advanced
$550
|
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
Number of Revisions | 0 | 0 | 0 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | - |
Formatting & Clean Up | - | - | - |
Project Management Support | - | - | - |
Travel Planning | - | - | - |
About Stacey
Credentialing, Medical billing, Medical Office Manager & More
Charlotte, United States - 6:14 am local time
I am a very ambitious professional with over 10 years of office medical management experience. I ran my own income tax business for 8 years. In addition to entrepreneurship, my background entails, medical billing, taxation, bookkeeping, payroll, credentialing, setting up businesses and more.
My skills entail the following:
*Successful Credentialing with various insurance companies in FL, IL, GA, AL, TX, CT, MD, LV and other states.
*Successful Credentialing with UHC, Optum, BCBS, Lucet, Medicare, Medicaid, Aetna, Humana, Tricare and more.
*55-60 wpm typing
*NPI Registration
*CAQH setup and upkeep
*Business Registration for LLC's
*Will setup phone number and fax number and virtual address for your business
*Business Consultations
*Payroll -will setup payroll account/register business with appropriate state for payroll processing/will administer appropriate forms to employees/contractors for payroll processing/will process payroll for employees and contractors in various states/will process payroll fed and state taxes.
*Create W-2's and or 1099's
* Will provide Medical Billing for
Mental Health Therapists
Occupational Therapists
Physical Therapists
Chiropractors
Speech Therapists
Nutritionists and more.
*Will provide professional answering services and email services. Very good with assisting patients who are in distress.
*Medical Billing -will provide medical billing posting of claims in your software or my software (Office Ally).
*Insurance Verifications
*Bookkeeping-Able to provide bookkeeping services through Quickbooks and or XERO bookkeeping software.
*Excellent communication and customer service skills.
Thank you for reviewing my profile, I would love for us to communicate and see how I can help you. Please let me know how I can be of service to you today.
Thank you
Stacey Massey
Steps for completing your project
After purchasing the project, send requirements so Stacey can start the project.
Delivery time starts when Stacey receives requirements from you.
Stacey works on your project following the steps below.
Revisions may occur after the delivery date.
First step
To ensure a smooth process, please fill out the required information so that I may properly greet your patients. Once that is done, you may provide access to your phone system or I will give a phone number of where you can transfer calls.