You will get Virtual Assistance - Customer Service assistance
Project details
Are you looking for a virtual customer service support for short term /long term with a low budget yet efficient and high quality performance ? I know exactly what you need. I will be gladly to help. I have been working as a customer service for several famous companies for 4 years and i look forward to take the new step with you.
Do not be worried, you can consult to me first before we make a deal.
Here's what i will handle if you work with me :
⭐Social Media inquiry handling
⭐ Email Handling
⭐ Live Chat Support
⭐Inbound phone call queries
⭐Outbound / cold phone call queries
⭐Customer success and satisfication follow up (CSAT)
⭐Refund handling
⭐Dispute handling
⭐Complain handling
⭐Data entry
I guarantee that you will get :
✅I'm always stand by and fast response to answer live chat and email
✅Friendly smiling voice for phone call services
✅No delayed works, receive on-time problem solving
✅Accurate information provided to customer, your company's reputation is in a safe hand
Kindly contact me , let's discuss more about what your company needs.
Do not be worried, you can consult to me first before we make a deal.
Here's what i will handle if you work with me :
⭐Social Media inquiry handling
⭐ Email Handling
⭐ Live Chat Support
⭐Inbound phone call queries
⭐Outbound / cold phone call queries
⭐Customer success and satisfication follow up (CSAT)
⭐Refund handling
⭐Dispute handling
⭐Complain handling
⭐Data entry
I guarantee that you will get :
✅I'm always stand by and fast response to answer live chat and email
✅Friendly smiling voice for phone call services
✅No delayed works, receive on-time problem solving
✅Accurate information provided to customer, your company's reputation is in a safe hand
Kindly contact me , let's discuss more about what your company needs.
Purpose
BusinessIndustry
Animals & Pets, Architecture & Interior Design, Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Education, Fashion & Apparel, Food & Beverage, Gaming, Government & Public Sector, Lifestyle, Logistics & Supply Chain Management, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Photography, Religion & Spirituality, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$20
|
Standard
$175
|
Advanced
$350
|
|---|---|---|---|
| Delivery Time | 1 day | 15 days | 25 days |
Number of Hours of Work | 6 | 100 | 150 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Frequently asked questions
About Ashla
Customer Service Support | Phone call, Live chat , Email Expert
Depok, Indonesia - 4:16 am local time
Services that i provide :
✅Inbound Phone calls
✅Outbound follow-up phone calls
✅Cold outbound phone calls
✅Customer Service - Email Channel
✅Customer Service- Live Chat / Messages
✅ Customer Service- Social Media
Proven track record of delivering exceptional support and resolving issues efficiently.
Skills:
✅Excellent communication and active listening
✅ Cold Email copywriting
✅ Live chat services
✅ B2B emails
✅Proficient in CRM software such as Salesforce, Slack, Zendesk, etc
✅Strong problem-solving abilities
✅Social media engagement and management
✅Inbound phone call - phone call answering
Experience: :
📊Handled high-volume phone calls, live chat and email inquiries, ensuring customer satisfaction in several companies such as tiket.com and Traveloka.
📊Engaged with customers on social media, addressing concerns and promoting products.
📊Resolved issues promptly,
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If you are interested, just invite me to your job or send me a message instead.
Steps for completing your project
After purchasing the project, send requirements so Ashla can start the project.
Delivery time starts when Ashla receives requirements from you.
Ashla works on your project following the steps below.
Revisions may occur after the delivery date.
Consultation
You can discuss what service that suits your needs.
Dealing and contract agreement
Please kindly provide me information about your company's service basic knowledge. Inform me your CRM account channel that i will use for work.