You will get Virtual assistant and multi language customer service
Top Rated
Top Rated
Project details
As an experienced professional in customer service, sales, and virtual assistance, I commit to providing a comprehensive service for your business. Here are some of the tasks I can perform:
Customer Support: Promptly respond to customer inquiries via email, chat, or phone. I am available to provide support and resolve any issues that may arise.[ I speak Italian Spanish and English]
Feedback Analysis: Collect and analyze customer feedback to identify areas for improvement and suggest solutions to increase customer satisfaction.
Virtual Assistance: Manage administrative tasks, calendars, reservations, emails, and other duties to free up your time and allow you to focus on key business activities.
Why Choose Me:
Professional and Reliable: I guarantee a professional and punctual service, with great attention to detail and customer satisfaction.
Clear Communication: I am available to communicate regularly with you, providing updates on the progress of work and promptly responding to your requests.
Results-Oriented: My goal is to contribute to your success. I will work hard to maximize your sales, improve the customer experience, and efficiently manage your daily activities.
Customer Support: Promptly respond to customer inquiries via email, chat, or phone. I am available to provide support and resolve any issues that may arise.[ I speak Italian Spanish and English]
Feedback Analysis: Collect and analyze customer feedback to identify areas for improvement and suggest solutions to increase customer satisfaction.
Virtual Assistance: Manage administrative tasks, calendars, reservations, emails, and other duties to free up your time and allow you to focus on key business activities.
Why Choose Me:
Professional and Reliable: I guarantee a professional and punctual service, with great attention to detail and customer satisfaction.
Clear Communication: I am available to communicate regularly with you, providing updates on the progress of work and promptly responding to your requests.
Results-Oriented: My goal is to contribute to your success. I will work hard to maximize your sales, improve the customer experience, and efficiently manage your daily activities.
Purpose
BusinessIndustry
Ecommerce, Education, Environmental, Events Planning, Lifestyle, Nonprofit, Real Estate, Sports & Fitness, Telecommunications, Travel & Tourism, Writing & PublishingWhat's included
| Service Tiers |
Starter
$80
|
Standard
$150
|
Advanced
$630
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 6 days |
Number of Hours of Work | 4 | 10 | 35 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$15
15 reviews
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About Francesca
Bilingual Italian Customer Support, Virtual Assistant, Reliable
100%
Job Success
Caorle, Italy - 10:06 am local time
I help businesses deliver fast, friendly, and professional support that builds trust and keeps customers loyal.
💡 What I Can Help You With:
✅ Customer service in Italian, English, and Spanish — via chat, email, or phone
✅ Expert use of ticketing systems & CRMs like Zendesk, Freshdesk, and more
✅ Full Virtual Assistance: email management, scheduling, appointment setting, task coordination
✅ Technical support: troubleshooting issues with clarity, patience, and professionalism
✅ Strong communication, problem-solving mindset, and high attention to detail
🚀 Why Work With Me:
🌟 Top Rated on Upwork | 100% Job Success Score
💰 Over $60,000+ earned with long-term clients & stellar reviews
🕐 Flexible availability: ready for urgent tasks or ongoing projects
🎯 Results-focused, always aiming to improve CX and boost satisfaction
🌍 Languages:
🇮🇹 Italian – Native
🇬🇧 English – Fluent
🇪🇸 Spanish – Fluent
If you're looking for someone dependable, proactive, and truly committed to delivering exceptional customer service — let’s connect!
I’d love to hear more about your project and explore how I can support your team. 😊
Steps for completing your project
After purchasing the project, send requirements so Francesca can start the project.
Delivery time starts when Francesca receives requirements from you.
Francesca works on your project following the steps below.
Revisions may occur after the delivery date.
video call
a short call to discuss the details and expectations