You will get Virtual Assistant | Customer Service & Project Support
Top Rated
Project details
I provide reliable, detail-oriented Virtual Assistant support with expertise in customer service, project coordination, and operations management. What sets me apart is my ability to work independently, streamline workflows, and deliver results efficiently, helping clients save time, stay organized, and grow their business with minimal supervision.
Purpose
BusinessIndustry
Ecommerce, Events PlanningLanguage
EnglishWhat's included
| Service Tiers |
Starter
$120
|
Standard
$180
|
Advanced
$250
|
|---|---|---|---|
| Delivery Time | 10 days | 20 days | 30 days |
Number of Hours of Work | 10 | 20 | 40 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
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DR
Dillon R.
Apr 10, 2026
I am looking for a reliable virtual assistant to help manage customer communication and bookings
BW
Bonnie W.
Sep 22, 2024
Contacts for KEAP
AS
Anu S.
Jun 25, 2024
Sales Team VA
AMAZING!! Excellent communicator and efficient worker. Will be hiring again for future projects :). They were always available, detail-oriented, quick learner and had great attitude. Keep up the good work, highly recommend!
BW
Beverley W.
Apr 30, 2022
Experienced Virtual Assistant
BW
Bonnie W.
Jul 26, 2021
Looking for a freelancer who can assist with weekly duties for a new business
Yusra is an amazing VA. She asked questions when she was unclear but for the most part she worked with little to no intervention. As long as I was clear with instructions, Yusra would proceed and finish work quicker than I expected. As my business begins to expand, I definitely will be looking to rehire her.
About Yusra
Virtual Assistant | Customer Service Specialist | Project Management
100%
Job Success
Bahawalpur, Pakistan - 8:44 pm local time
Hello! I’m Yusra Muhammad Hayat, a results driven Virtual Assistant and Operations Support Specialist with 5+ years of professional experience supporting CEOs, agencies, and service based businesses worldwide.
I specialize in executive assistance, CRM management using GoHighLevel, operations coordination, and client communication, helping businesses stay organized, efficient, and scalable. I have worked closely with founders and teams across marketing agencies, cleaning businesses, media agencies, and sales organizations, handling both strategic support and daily execution.
What I Do Best
• Executive and Administrative Support
Calendar management, inbox handling, meeting notes, follow ups, and internal coordination
• GoHighLevel CRM Management
Updating pipelines, opportunity cards, call notes, follow up dates, client support, and reporting
• Operations and Team Coordination
Scheduling teams, managing bookings, collecting reports, and ensuring smooth daily workflows
• Sales and Lead Support
Cold calling, lead generation, customer support, and sales follow ups
• Marketing and Communication Support
Email campaigns, drip marketing, social media posting, commenting, and client outreach
Professional Experience Highlights
• Executive VA for Juanpa Global
Managed CEO calendar, personal inbox, social media activity, and support emails
• VA for HIGH KEY
Handled full GoHighLevel CRM management, sales call tracking, opportunity updates, meeting synopses, and client support
• VA for MP Star Professionals
Managed operations for a cleaning business including scheduling, bookings, and reports
• VA for D Wood Media Agency
Handled client outreach, email communication, and appointment booking
• VA for Soldiers M8
Performed cold calling and customer support
Skills and Tools
• GoHighLevel CRM
• MS Office including Excel, Word, PowerPoint, and Outlook
• Email Management and Drip Campaigns
• Appointment Scheduling and Calendar Management
• Customer Support and Client Communication
• Cold Calling and Lead Generation
• Bookkeeping, Expense Tracking, and Records
• Web Research and Reporting
• Basic Graphic Design and Video Editing
I am highly fluent in spoken and written English with an American accent and known for being organized, reliable, and proactive. I maintain a professional home office with a dedicated high speed internet connection and can work across different time zones, including full time and extended hours of 60+ hours per week if required.
If you are looking for a Virtual Assistant who takes ownership, understands systems, and genuinely supports your business growth, I would love to be part of your team.
Let’s build something great together.
Yusra Muhammad Hayat
Steps for completing your project
After purchasing the project, send requirements so Yusra can start the project.
Delivery time starts when Yusra receives requirements from you.
Yusra works on your project following the steps below.
Revisions may occur after the delivery date.
Client shares project requirements and access to necessary tools.
Revisions are made (if needed) and final approval is given.