You will get Virtual Assistant – Email, Calendar & Social Media Support | $700
Project details
You will get a highly experienced and dependable virtual assistant who’s been supporting businesses for over 14 years. I specialize in admin support, customer service, inbox and calendar management, and content creation. My approach is professional, organized, and people-focused — helping you stay on top of tasks while making your operations run smoother. Whether it’s managing communications or handling day-to-day admin work, I deliver high-quality results with care and consistency.
Purpose
PersonalIndustry
Beauty & Cosmetics, Fashion & Apparel, Real Estate, Retail & Wholesale, Sports & Fitness, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$250
|
Standard
$500
|
Advanced
$700
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 7 days |
Optional add-ons
You can add these on the next page.
+10 Email Replies
(+ 1 Day)
+$75
10 reviews
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About Arvin
Customer Service Representative | VA | Email, Chat & Phone
60%
Job Success
Cebu City, Philippines - 7:37 pm local time
With 12+ years of experience supporting businesses in the U.S., UK, and the Philippines, I specialize in creating positive customer experiences across phone, email, and live chat. I understand that every customer interaction reflects your brand, and I'm committed to providing professional, empathetic, and efficient support that builds loyalty and trust.
What I can help you with:
✅ Customer Support (Phone, Email & Live Chat)
Delivering prompt, friendly, and effective support while maintaining high customer satisfaction.
✅ Customer Success & Retention
Resolving concerns professionally, strengthening customer relationships, and reducing churn.
✅ Sales & Upselling
Identifying opportunities to increase revenue through consultative selling and value-driven recommendations.
✅ Billing & Dispute Resolution
Handling billing inquiries, payment issues, refunds, and disputes with accuracy while preventing unnecessary escalations.
✅ CRM & Support Tools
Experienced with Salesforce, Zendesk, Zoho CRM, and Pipedrive and quick to learn new systems and workflows.
✅ Multilingual Communication
Fluent in English, Tagalog, and Bisaya, enabling clear communication with a diverse customer base.
Highlights of my experience
• Increased profit margins during month-end sales campaigns at Stanley Black & Decker by consistently exceeding sales targets.
• Resolved approximately 95% of billing disputes within 24 hours at New Way Motors, helping improve customer retention and reduce escalations.
• Built lasting relationships with freelance clients through reliable communication, professionalism, and consistently high-quality service that resulted in repeat business.
Why clients enjoy working with me
* 12+ years of customer support and sales experience
* Professional, dependable, and detail-oriented
* Strong communication and active listening skills
* Quick learner who adapts easily to new tools and processes
* Focused on delivering measurable results and long-term value
Whether you need a dedicated Customer Support Specialist, Customer Success Representative, Virtual Assistant, or Sales Support Professional, I'm ready to become a reliable extension of your team.
Let's discuss how I can help you provide exceptional customer experiences while supporting your business growth.
Steps for completing your project
After purchasing the project, send requirements so Arvin can start the project.
Delivery time starts when Arvin receives requirements from you.
Arvin works on your project following the steps below.
Revisions may occur after the delivery date.
Project Kickoff & Requirements Review
I’ll begin by reviewing your project instructions, goals, and tools to ensure I fully understand your expectations. We’ll align on deliverables, timelines, and communication preferences.