You will get Shopify Virtual Assistant, Shopify Customer Support & Order Fulfilment
Project details
I have been working as a Shopify virtual assistant since 2018. It's all about 4 years of experience. I have worked with lots of successful Shopify stores as a Customer Support Representative and Shopify Order Fulfilment Virtual Assistant.
Why do you choose me for your Shopify Store? Please search with my name in google and read my service reviews in this field. I have extensive knowledge and cool mentally to handle parallel things as a Shopify Virtual Assistant. I always take care of each order and customer.
My Skills
---------------
✓ Processing Orders.
✓ Fix variants as customer demand.
✓ Update Tracking information.
✓ Support Customers with Purchase, Tracking, Refund, Cancel, and Discount.
✓ Submitting evidence against chargebacks.
✓ Release refund amount through payment gateways.
✓ Using Multiple Sales Channels.
✓ Google Spreadsheet Management.
✓ Handle all of your Boring Tasks.
If you are gonna hire Shopify Order Fulfilment Virtual Assistant and Customer Support Representative for a long time, I would be your best asset.
Let's grow together. Please contact me before purchasing my services. I always try to reply soon.
Why do you choose me for your Shopify Store? Please search with my name in google and read my service reviews in this field. I have extensive knowledge and cool mentally to handle parallel things as a Shopify Virtual Assistant. I always take care of each order and customer.
My Skills
---------------
✓ Processing Orders.
✓ Fix variants as customer demand.
✓ Update Tracking information.
✓ Support Customers with Purchase, Tracking, Refund, Cancel, and Discount.
✓ Submitting evidence against chargebacks.
✓ Release refund amount through payment gateways.
✓ Using Multiple Sales Channels.
✓ Google Spreadsheet Management.
✓ Handle all of your Boring Tasks.
If you are gonna hire Shopify Order Fulfilment Virtual Assistant and Customer Support Representative for a long time, I would be your best asset.
Let's grow together. Please contact me before purchasing my services. I always try to reply soon.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Beauty & Cosmetics, Ecommerce, Environmental, Fashion & Apparel, Food & Beverage, Gaming, Hardware & Electronics, Lifestyle, Logistics & Supply Chain Management, Media & Entertainment, Photography, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Transportation & Automotive, Travel & Tourism, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$35
|
Advanced
$400
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 30 days |
Number of Hours of Work | 1 | 7 | 80 |
Scriptwriting | - | ||
Summary Report | - | ||
Social Media Replies | |||
Email Support | |||
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5
Scriptwriting
(+ 1 Day)
+$5
Summary Report
(+ 1 Day)
+$5
Live Chat Support
(+ 1 Day)
+$10
Join live meeting with your stuff
(+ 1 Day)
+$10Frequently asked questions
About Sonjoy
Shopify Customer Service Representative | Virtual Assistant
Dhaka, Bangladesh - 9:50 am local time
My experience:
- Order Fulfillment using DSers, CSV/Spreadsheet, Mass Fulfillment & Manually
- Customer Service
- Customer Support
- Zendesk (Email Customer Support)
- G Suite (Email Customer Support)
- Reamaze - Customer service, live chat, and helpdesk
- Managing Social media Comment and relies on (Facebook, Twitter, Instagram)
- Handling Chargebacks & Disputes(Shopify, Stripe, etc)
- Email handling
- Solve customer queries with Suppliers.
- Team Management
- Managing Freelancers (Upwork)
- Data Entry
- LinkedIn Lead Generation.
- Email Validation.
- Word, Excel, PowerPoint, Google Spreadsheet, etc.
- PowerPoint Presentations
For customer satisfaction, I can handle the refund, resend, discount. So, No more Boring Tasks for you!
Get Better time management, focus on growing Business, and enjoy your weekends!!
I always meet deadlines. I will be available more than 40 hours per week and able to start your project as soon as possible according to your requirement. I am looking forward to hearing back from you and ready for the interview!
Steps for completing your project
After purchasing the project, send requirements so Sonjoy can start the project.
Delivery time starts when Sonjoy receives requirements from you.
Sonjoy works on your project following the steps below.
Revisions may occur after the delivery date.
Verification
I will verify customer billing/shipping details and order
Order Status
I will track the order status and respond to the customer.