You will get Virtual Assistant Project Overview: Reliable Support for Productivity
Project details
This Executive Virtual Assistant service is designed for busy professionals, founders, and executives who need more than basic task support; they need structured execution, organized workflows, and reliable operational control.
What sets this service apart is the focus on proactive executive support, not just reactive assistance. Instead of simply completing tasks, I help manage priorities, streamline communication, and ensure nothing falls through the cracks.
With experience in handling email management, scheduling, task coordination, and workflow organization, I operate as a dependable extension of your business; bringing structure, speed, and clarity to your daily operations.
Each package is built to scale with your needs, from essential administrative support to full executive operations management, ensuring you always have the right level of support at the right stage of growth.
What sets this service apart is the focus on proactive executive support, not just reactive assistance. Instead of simply completing tasks, I help manage priorities, streamline communication, and ensure nothing falls through the cracks.
With experience in handling email management, scheduling, task coordination, and workflow organization, I operate as a dependable extension of your business; bringing structure, speed, and clarity to your daily operations.
Each package is built to scale with your needs, from essential administrative support to full executive operations management, ensuring you always have the right level of support at the right stage of growth.
Purpose
PersonalIndustry
Arts & Design, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Ecommerce, Environmental, Fashion & Apparel, Food & Beverage, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Media & Entertainment, Real Estate, Sports & Fitness, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$7
|
Advanced
$9
|
|---|---|---|---|
| Delivery Time | 3 days | 2 days | 1 day |
Number of Revisions | 1 | 3 | 5 |
Number of Hours of Work | 10 | 20 | 40 |
Basic Photo Editing | |||
Organize & Classify/Tag Files | |||
Formatting & Clean Up | - | ||
Project Management Support | - | - | |
Travel Planning | - | - |
Frequently asked questions
About Uchechi
Executive Virtual Assistant | Customer Support | Ecommerce Operations
Lagos, Nigeria - 1:37 pm local time
I'm a detailed Executive Virtual Assistant and Customer Support Specialist with 3 years of hands-on experience in administration, client-facing operations, and ecommerce support. I help busy founders, ecommerce brands, and growing startups reclaim their time, reduce their support backlog, and run cleaner day-to-day operations, without the friction.
🛒 Ecommerce Operations
I manage the full back-end of ecommerce businesses, streamlining ecommerce operations from order management, tracking, returns and refunds, to product listing support, inventory updates, and Shopify store administration. I handle customer inquiries end-to-end, ensure fast resolution times, and keep your storefront running smoothly while you focus on growth.
📧 Customer Support
I manage high-volume inboxes, live chat, and support tickets across Freshdesk, Zendesk, and Gorgias. I resolve customer issues, process refunds and disputes, update CRM records, maintain SOP documentation, and follow up to ensure satisfaction; keeping your CSAT scores high and your response times fast. I can professionally handle phone calls, take messages, and direct important calls to the right person. My customer service skills will leave a positive impression on your clients and associates.
🗂️ Executive Virtual Assistance
I specialize in inbox and email management (Inbox Zero systems), calendar coordination, appointment setting, data entry, task coordination, digital project management, research and SOP creation. I keep executives and founders free from administrative overload so they can focus on what actually moves the business forward. I'll conduct thorough research to gather materials and sources for your presentations, guaranteeing that your work is well-informed and well-supported.
Social Media Management: If maintaining a vibrant and engaging social media presence is on your agenda, I'm well-equipped to create, schedule, and respond to posts and messages, helping you bolster your online presence.
Tools I Work With:
* Freshdesk * Zendesk * Gorgias * Intercom * Hubspot * Zoho CRM * Trello * Notion * Asana * ClickUp * Monday. * Airtable * Slack * Zoom * Google Workspace * Microsoft Office * Shopify * Zapier * Calendly * Canva * ChatGPT/AI Tools * Dropbox * DocuSign
Industries & Clients I Support:
✔ Ecommerce & Dropshipping Stores
✔ SaaS & Tech Startups
✔ Digital Marketing Agencies
✔ Service-Based Businesses & Coaches
✔ Small Business Owners & Busy Founders
✔ Remote & International Teams
I don't just complete tasks, I anticipate what's needed, flag what's falling through the cracks, and bring structure to the parts of your business that need it most.
Detail-oriented. Proactive. Remote-ready.
If you're looking for someone who treats your business like their own - let's talk. Send me a message and I'll respond within hours.
Steps for completing your project
After purchasing the project, send requirements so Uchechi can start the project.
Delivery time starts when Uchechi receives requirements from you.
Uchechi works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Review and Onboarding
We discuss your needs, priorities, tools, and workflow expectations. Access and task structure are also set up at this stage.
Task Setup & Organization
Your tasks, calendar, inbox, and systems are organized for smooth execution using your preferred tools (e.g., Google Workspace, Notion, Trello).