You will get virtual assistant support via email & CRM platforms

Yasir Q.Status: Offline
Yasir Q.
4.9
Top Rated

Let a pro handle the details

Buy Other Virtual Assistance services from Yasir, priced and ready to go.
Yasir Q.Status: Offline
Yasir Q.
4.9
Top Rated

Let a pro handle the details

Buy Other Virtual Assistance services from Yasir, priced and ready to go.

Project details

Experienced VA with 15+ years in support & operations. I manage email, CRM, and workflows with accuracy and efficiency using tools like Salesforce, Jira, Asana & Zoho. Reliable, organized, and available for long-term or full-time support.
Purpose
Business
Industry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Fashion & Apparel, Financial Services, Gaming, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Real Estate, Religion & Spirituality, Retail & Wholesale, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Writing & Publishing
Language
English
What's included
Service Tiers Starter
$20
Standard
$40
Advanced
$80
Delivery Time 1 day 1 day 1 day
4.9
199 reviews
92% Complete
6% Complete
2% Complete
1% Complete
(0)
1% Complete

AF

Adam F.
5.00
Jul 25, 2024
Review crypto wallet articles for the inclusion of a particular company

WG

Wade G.
5.00
Jun 15, 2022
Compile Email List From Facebook 4,300+ Page Links

MK

Miriam K.
5.00
Apr 8, 2022
𝐏𝐔𝐁𝐆 uc required for 𝐛𝐨𝐬𝐬 𝐬𝐨𝐧....

GG

Grace G.
5.00
Mar 20, 2022
You will get Data Entry, Data Gather, Data Mine, Copy/Paste, CRM Data, Excel Data Entry Yasir was very professional and helpful. He also helped solve a few prerequisite problems before starting the job and the task was completed in a timely manner.

HC

Harry C.
5.00
Mar 18, 2022
Check 650 Data Entries ended contract. thanks
Yasir Q.Status: Offline

About Yasir

Yasir Q.Status: Offline
VA, Admin & Customer Support | Ecommerce Operations | Zendesk Shopify
100% Job Success
4.9  (199 reviews)
Islamabad, Pakistan - 10:43 am local time
10+ years in customer support and customer success across SaaS, gaming, and fintech, most recently at Epic Games and Quixel managing enterprise accounts through a major product merger. 6 years running ecommerce operations for a client covering Shopify and Zoho CRM alongside that.

- Zendesk, Salesforce, Jira, and Asana across high ticket environments handling complex escalations end to end
- Shopify and Zoho CRM across six years of ecommerce operations including order management, customer support, refunds, listings, and store operations
- Managed a portfolio of ~80 enterprise accounts across AAA game studios, VFX houses, and archviz firms from onboarding through renewal
- Hit 75-85% first-contact resolution by building onboarding workflows and FAQ libraries that cut repeat ticket volume
- Diagnosed plugin, script, and integration issues independently without routing to engineering, delivering fast workarounds directly to clients
- SLA compliance, health scoring, and churn risk identification across fintech and logistics SaaS platforms at Payactiv and KeepTruckin
- Built and maintained knowledge bases and process documentation that reduced account friction across distributed global teams
- Supported clients across email, chat, and phone, working across time zones with no supervision needed

Available for customer support, customer success, onboarding, and ecommerce operations roles.

Steps for completing your project

After purchasing the project, send requirements so Yasir can start the project.

Delivery time starts when Yasir receives requirements from you.

Yasir works on your project following the steps below.

Revisions may occur after the delivery date.

Steps

Review requirements → set up CRM/email access → handle customer emails & tickets professionally → track, prioritize & resolve issues → share daily reports & insights → optimize workflows for long-term efficiency.

Review the work, release payment, and leave feedback to Yasir.