Upwork home
Sign up
Project Catalog
DesignDesign
Video & AudioVideo & Audio
Development & ITDevelopment & IT
MarketingMarketing
Writing & TranslationWriting & Translation
MoreMore

You will get Virtual Receptionist/AI Call Agent

Lebo D.Status: Offline
Lebo D.
Preview image

Let a pro handle the details

Buy Customer Support services from Lebo, priced and ready to go.
Lebo D.Status: Offline
Lebo D.
Preview image

Let a pro handle the details

Buy Customer Support services from Lebo, priced and ready to go.

Project details

The Virtual Receptionist AI Agent is a fully automated call-handling solution that seamlessly integrates with your existing phone system to ensure you never miss an inquiry. It:

Greets callers with your branded introduction around the clock

Uses intelligent dialogue prompts to qualify and categorize each call (e.g., service type, urgency, preferred callback window)

Automatically logs caller details—name, issue, and best contact time—into your CRM in real time

Sends you instant notifications (via WhatsApp, SMS, or email) and a consolidated morning report of all after-hours activity

By replacing manual call triage with AI-driven screening and follow-up, the Virtual Receptionist eliminates missed leads, accelerates response times, and frees your team to focus on billable work.
Purpose
Business

What's included $350

These options are included with the project scope.

$350
  • Delivery Time 3 days
  • Number of Hours of Work 10
    • Summary Report
    • Email Support
Optional add-ons You can add these on the next page.
Scriptwriting
+$5
Lebo D.Status: Offline

About Lebo

Lebo D.Status: Offline
Independent Software Vendor
Hatfield, South Africa - 7:45 pm local time
Hi there. I’m Lebo Dhlamini, an Independent Software Vendor specializing in AI-powered automations/agents and high-impact web solutions. With 3+ years of hands-on experience, I help SMEs and professional practices streamline operations, boost lead conversion, and future-proof their businesses through smart software.

What I Do Best:

1. AI Agent Development: Architect and deploy custom AI “agents” that automate repetitive tasks—call handling, appointment scheduling, report generation, and more.

2. Web & Dashboard Solutions: Build elegant, conversion-focused websites and client portals (React, Next.js, Tailwind) with integrated analytics and real-time performance tracking.

3. Workflow Automation: Design end-to-end automation pipelines (n8n, Zapier, custom Node.js) to connect CRMs, calendars, email/SMS gateways, and third-party APIs.

Why Clients Choose Me:

1. Speed & Reliability: Rapid prototyping and deployment—get working automations in days, not weeks.

2. Business-First Mindset: I start by uncovering your biggest bottlenecks, then engineer solutions that deliver measurable ROI.

3. Ownership & Support: From discovery to handoff, you’ll get clean code, clear documentation, and ongoing maintenance options.

Tech Stack Highlights
• JavaScript/TypeScript (Node.js, n8n)
• React & Next.js, Tailwind CSS
• Python (automation scripts, data processing)
• APIs: Twilio, Google Workspace, HubSpot, custom REST
• Databases: PostgreSQL, MongoDB, Airtable

Let’s connect! Whether you need an AI-driven call agent, a fully automated lead-nurture pipeline, or a sleek new website with client-dashboard integration, I’m here to turn your ideas into reliable, scalable software.

— Lebo Dhlamini

Steps for completing your project

After purchasing the project, send requirements so Lebo can start the project.

Delivery time starts when Lebo receives requirements from you.

Lebo works on your project following the steps below.

Revisions may occur after the delivery date.

Receive information

Begin AI Agent Development

Review the work, release payment, and leave feedback to Lebo.