You will get VoIP & UCaaS Expert | RingCentral, 8x8, IVR, CRM Integrations & Automation


Project details
I will professionally set up and integrate your VoIP/UCaaS system (like RingCentral or 8x8) with your CRM, IVR menus, and business automation workflows. Whether you're a startup or a contact center, I’ll ensure seamless communication flows across your tools and teams.
💼 This Package Includes:
✅ Setup or configuration of RingCentral / 8x8 / Aircall / Twilio
✅ IVR design and implementation (multi-level menus, call routing)
✅ CRM integration with platforms like HubSpot, Zoho, Salesforce, GoHighLevel
✅ Call tracking and logging inside CRM (click-to-call, call notes, recordings)
✅ Auto-responders, missed call follow-ups, voicemail-to-email
✅ Integration with calendars, SMS tools, and web forms
✅ Custom workflows using Zapier, Make (Integromat) or native APIs
✅ Post-deployment support and testing
💡 Why Choose Me?
Expert in VoIP, UCaaS, and CRM automation
Certified Zoho & Salesforce consultant
Delivered 300+ automation and telephony projects
Experience with contact centers, healthcare, real estate, SaaS & more
Results-driven with a focus on ROI and user experience
Tools I Work With
VoIP: RingCentral, 8x8, Twilio, Aircall,HubSpot, Zoho, Salesforce, GoHighLevel, Pipedrive,Zapier, APIs,
💼 This Package Includes:
✅ Setup or configuration of RingCentral / 8x8 / Aircall / Twilio
✅ IVR design and implementation (multi-level menus, call routing)
✅ CRM integration with platforms like HubSpot, Zoho, Salesforce, GoHighLevel
✅ Call tracking and logging inside CRM (click-to-call, call notes, recordings)
✅ Auto-responders, missed call follow-ups, voicemail-to-email
✅ Integration with calendars, SMS tools, and web forms
✅ Custom workflows using Zapier, Make (Integromat) or native APIs
✅ Post-deployment support and testing
💡 Why Choose Me?
Expert in VoIP, UCaaS, and CRM automation
Certified Zoho & Salesforce consultant
Delivered 300+ automation and telephony projects
Experience with contact centers, healthcare, real estate, SaaS & more
Results-driven with a focus on ROI and user experience
Tools I Work With
VoIP: RingCentral, 8x8, Twilio, Aircall,HubSpot, Zoho, Salesforce, GoHighLevel, Pipedrive,Zapier, APIs,
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$80
|
Advanced
$170
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Outbound Calls | 3 | 6 | 9 |
Number of Email Sends | 3 | 6 | 9 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Lead List | - | - | - |
Frequently asked questions
About Israel
CRM Expert| AI Agent| Phone System| GHL|Customer Support Ringcentral
Lagos, Nigeria - 9:30 am local time
Hi, I’m Israel!
I help businesses enhance customer support, optimize VoIP phone infrastructures, and implement AI-powered call automation. Whether you need CRM integration, helpdesk streamlining, or smart voice solutions, I’ll design a reliable, scalable system that improves customer experience, lightens your team’s load, and drives operational efficiency.
If you're dealing with clunky workflows, delayed responses, call handling issues, or CRM/VoIP integration headaches—I'm here to help. Let’s build a seamless, automated communication solution that empowers your business instead of holding it back.
📌 Platforms I Specialize In:
✅ CRM & Helpdesk Platforms:
✔ Zendesk | ✔ Zipchat | ✔ Freshworks Suite (Freshdesk, Freshchat, Freshsales, Freshservice, Freshcaller)
✔ Gorgias | ✔ Intercom | ✔ HubSpot CRM | ✔ Tidio | ✔ Helpscout
✔ Zoho CRM & Desk | ✔ Monday CRM | ✔ Salesforce | ✔ GoHighLevel (GHL)
✅ VoIP & Business Phone Systems:
✔ RingCentral | ✔ Ooma | ✔ GoTo Connect | ✔ Grasshopper | ✔ Nextiva
✔ Aircall | ✔ Twilio | ✔ GoHighLevel | ✔ Zoom Phone | ✔ 8x8
✔ 3CX | ✔ OpenPhone | ✔ TextGrid | ✔ JustCall | ✔ Dialpad
✅ AI Voice & Call Automation Platforms:
✔ Synthflow AI | ✔ Vapi AI | ✔ Bland AI | ✔ Twilio AI
✔ Retell AI | ✔ Call Fluent | ✔ Revelance AI | ✔ N8N | ✔ GoHighLevel AI ✔ Make.com & Zapier
🛠️ My Expertise – How I Can Help You:
📞 VoIP & AI Calling Services
✔ AI Voice Agent Development – Automate lead qualification, appointment setting & support
✔ Auto Dialers & Predictive Dialers – Automate outbound sales and follow-ups
✔ VoIP Business Phone System Setup – Full setup for seamless inbound & outbound calling
✔ AI Cold Calling & Sales Automation – Scale outreach with AI-driven voice campaigns
✔ CRM & VoIP Integration – Connect your phone system with HubSpot, Salesforce, Zoho, GoHighLevel
✔ AI-Powered Customer Surveys & Feedback Calls – Automate data collection & customer analysis
✔ IVR & Auto-Attendant Setup – Smart call routing, voicemail, and menu customization
✔ Call Tracking & Analytics – Monitor & optimize calls for better sales & support decisions
✔ AI Call Transcription & Sentiment Analysis – Convert calls into actionable insights
✔ Call Forwarding & Virtual Number Setup – Get toll-free & local business numbers
📊 CRM & Helpdesk Solutions
✔ Advanced Reporting & Analytics – Custom dashboards for data-driven decision-making
✔ E-commerce Helpdesk Integration – Shopify, WooCommerce, Magento customer support
✔ AI & Automation – Intelligent chatbots, AI call agents & automated workflows
✔ Helpdesk Setup & Customization – Branding, UI optimization & ticketing system setup
✔ API & Third-Party Integrations – CRM, VoIP, E-commerce, Payment Gateways & More
✔ Omnichannel Support – Integrate Email, Phone, WhatsApp, Social Media, Web Widgets
🔹 Why Work With Me?
✅ Proven Expertise – Years of experience in CRM, helpdesk automation & VoIP/AI call integration
✅ Tailored Solutions – Custom setups designed for your business growth
✅ Results-Driven Approach – Reduce response times, automate tasks & improve CX
✅ SEO & Growth Focused – Optimize communication for lead conversion & retention
✅ 24/7 Support & Consultation – Ongoing assistance to keep your system running smoothly
📢 Looking to Level Up Your Business Communication & Customer Support? Let’s Collaborate!
I’ve partnered with businesses to simplify support operations, automate voice interactions, and elevate customer engagement through CRM, AI-driven tools, and VoIP solutions. Whether you need helpdesk implementation, intelligent voice agents, or streamlined phone system automation, I’ll create a robust setup that empowers your team to focus on growth and productivity.
📩 Click here to invite me to your job on Upwork – Let’s transform your communication strategy today!
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Steps for completing your project
After purchasing the project, send requirements so Israel can start the project.
Delivery time starts when Israel receives requirements from you.
Israel works on your project following the steps below.
Revisions may occur after the delivery date.
VoIP System Analysis & Setup

