You will get world-class support/customer experience to grow your business
Project details
You will get top-notch customer experience/support for your business with added assistance in process optimization and structured operations. Bringing 7+ years of experience working with SaaS and e-commerce companies.
Project Type
Data Entry, Ecommerce Management, Project Management, Virtual Assistance, Customer SupportWhat's included
| Service Tiers |
Starter
$25
|
Standard
$50
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Revisions | 0 | 0 | 0 |
About Mehak
Customer Experience Management & Tech Support | Freelancer
Rawalpindi, Pakistan - 5:40 pm local time
- I'm experienced in Salesforce, Jira, Intercom and Crisp.
- Customer advocacy is key to customer success and I abide by this rule.
- With me handling your customers, you can rest assured that they will have the best experience with your business.
P.S. I was among the first few people to join KeepTruckin, a billion-dollar SaaS company, in the Support Department where I helped scale the team from 40 to 250 individuals and managed Support Operations. I also supervised a support upsell program that generated $2M dollars in ARR in about a year. To top it off, we managed to secure the Customer Service Excellence Award in 2019.
Steps for completing your project
After purchasing the project, send requirements so Mehak can start the project.
Delivery time starts when Mehak receives requirements from you.
Mehak works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1
Discuss the deliverables with the client
Step 2
Work on the tasks assigned i.e., assist customers via email/chat etc.