You will get your property listings set up and ready for bookings!
Top Rated
Top Rated
Project details
Whether you need a new listing from scratch or improvements to an existing one, I can do it for you. I can create listings on various booking channels individually. Alternatively, I can create them on your preferred PMS or channel manager, and integrate them with your preferred booking channels.
Please note that this listing creation project solely focuses on the initial setup of your listing on your booking channels. The optimization of listings to enhance conversion rates is not included in this project scope; however, it can be addressed through a separate fixed-price contract if desired.
Please note that this listing creation project solely focuses on the initial setup of your listing on your booking channels. The optimization of listings to enhance conversion rates is not included in this project scope; however, it can be addressed through a separate fixed-price contract if desired.
Project Type
Data Entry, Virtual Assistance, OtherWhat's included
| Service Tiers |
Starter
$5
|
Standard
$6
|
Advanced
$10
|
|---|---|---|---|
| Delivery Time | 5 days | 3 days | 5 days |
Number of Revisions | 3 | 3 | 3 |
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AC
Alexis C.
Jan 26, 2026
CS Agent
HW
Henri W.
Aug 7, 2025
Vacation Rental VA - Experience Required
AC
Alexis C.
Jul 28, 2025
CS Agent
LJ
Lisa J.
Jan 27, 2025
Customer Ambassador, Premium Support
AC
Alexis C.
Jul 29, 2024
Customer Ambassador, Premium Support
About Jannela Marie S
Airbnb, STR, and Vacation Rental Expert | CS Operations Manager
100%
Job Success
Davao, Philippines - 12:17 am local time
With eight years of hands-on expertise in STR/VR (short-term rentals/vacation rentals) , I've provided comprehensive support across various facets, including:
⭐ Listing and Calendar Management
⭐ Channel Management
⭐ Guest Communications
⭐ Pricing/Revenue Management
⭐ Cleaning and Maintenance Coordination
⭐ Security Monitoring
⭐ Claims and Refund Management
Furthermore, I have excelled as an Operations Manager, effectively leading multiple teams in two property management companies. My management approach incorporates Revenue Operations and Lean Six Sigma methodologies. I've worn multiple hats and taken on diverse responsibilities, spanning People Management/Human Resources, Business Development, and Project Management.
Some of my key accomplishments and responsibilities include:
⭐Spearheading the hiring process, onboarding, offboarding, and conducting regular evaluations and coaching.
⭐In my previous role as an Operations Manager at DesignedVR, I provided keen oversight of daily operations encompassing Sales, Customer Service, Cleaning and Repair, Back Office, and Security departments, totaling 43 employees, with 5 direct reports and 38 indirect reports.
⭐Achieved outstanding guest satisfaction and operational efficiencies while managing a portfolio of over 200 listings. I played a pivotal role in supporting organizational changes by contributing to the selection of redundant employees, leading to a 50% reduction in monthly labor costs.
⭐Collaborated closely with the VP for Field and Online Operations and department supervisors to set high-level corporate and individual goals. I also played a central role in creating, developing, enforcing, and evaluating organization and operational policies, SOPs, workflows, and systems.
⭐Successfully elevated property average review scores across six Airbnb accounts from 4.2 to 4.8 stars, improving response time from 91% to 100%, and reducing the cancellation rate from 1.3% to 0.43% during the first quarter of 2022. I actively communicated customer issues with the operations team and devised effective strategies to enhance the customer experience, promptly resolving problems and complaints.
⭐Identified project frictions, prioritizing tasks, and proposing solutions to meet tight deadlines.
With my extensive experience and multifaceted skill set, I'm well-equipped to excel in STR/VR and Operations Management roles, contributing to your organization's growth and success
Steps for completing your project
After purchasing the project, send requirements so Jannela Marie S can start the project.
Delivery time starts when Jannela Marie S receives requirements from you.
Jannela Marie S works on your project following the steps below.
Revisions may occur after the delivery date.
Create listing titles and descriptions
I will create a document containing the listing titles and descriptions, using the information you've provided. If you require any revisions, please specify the exact changes or statements you'd like me to incorporate.
Create listings on PMS or booking channels
I will create the listings on the booking channels or your PMS and integrate them with your preferred booking channels.