You will get integrate your website with Dynamics 365 CRM
Project details
Empower Your CRM with Seamless Website Integration!
What I Offer:
✅ Website Contact → CRM Lead
I will connect your website’s Contact Us form with Dynamics 365 CRM. Each new submission will create a new Lead record in your CRM — helping you capture and follow up on inquiries efficiently.
✅ Website Support → CRM Case
I will integrate your Support/Help form so that each submission automatically creates a Case in Microsoft Dynamics 365 CRM. Key fields like subject, category, and priority will be passed from your form (you’ll provide the list of fields to include).
✅ Premium Bundle: Contact + Support Forms Integration
Get both Contact Us and Support form integrations together — and save $20 with this bundle!
🔒 Your existing CRM automation, like assignment rules or workflows, will continue to function as configured. I handle the secure integration — your system keeps running as usual.
📩 Let’s connect and streamline your lead and case management with a professional setup!
What I Offer:
✅ Website Contact → CRM Lead
I will connect your website’s Contact Us form with Dynamics 365 CRM. Each new submission will create a new Lead record in your CRM — helping you capture and follow up on inquiries efficiently.
✅ Website Support → CRM Case
I will integrate your Support/Help form so that each submission automatically creates a Case in Microsoft Dynamics 365 CRM. Key fields like subject, category, and priority will be passed from your form (you’ll provide the list of fields to include).
✅ Premium Bundle: Contact + Support Forms Integration
Get both Contact Us and Support form integrations together — and save $20 with this bundle!
🔒 Your existing CRM automation, like assignment rules or workflows, will continue to function as configured. I handle the secure integration — your system keeps running as usual.
📩 Let’s connect and streamline your lead and case management with a professional setup!
Project Type
Data Entry, Ecommerce Management, Project Management, Customer SupportWhat's included
| Service Tiers |
Starter
$200
|
Standard
$300
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 5 days | 5 days | 9 days |
Number of Revisions | 1 | 1 | 3 |
Optional add-ons
You can add these on the next page.
Additional Revision
+$60
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UK
Uri K.
Nov 2, 2025
Dynamics CRM/365 Work (Data migration using XRMToolbox) - Urgent
Good job done - Excellent Resource for Dynamics 365 CRM, Higly recommended. Thanks
TM
Therry M.
Jun 10, 2025
CRM Dynamics in Azure to Sage Evolution 7 on-prem Integration
Muhammad is very dedicated and a true problem solver. Works hard and long hours to ensure he provides quality output and meets the client requirements in full. Great resource!!
About Muhammad
Dynamics 365 & Power Platform Consultant | Digital Transformation
100%
Job Success
Lakki Marwat, Pakistan - 2:19 pm local time
If your team is slow, overloaded, or losing track of customers, I can help you fix that with 𝗗𝘆𝗻𝗮𝗺𝗶𝗰𝘀 𝟯𝟲𝟱 𝗮𝗻𝗱 𝘁𝗵𝗲 𝗣𝗼𝘄𝗲𝗿 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺.
I work with companies that want better customer support, smoother operations, and less manual work. My goal is to make the process easy to use for your team and better for your customers.
𝗠𝗮𝗻𝘆 𝘁𝗲𝗮𝗺𝘀 𝗳𝗮𝗰𝗲 𝗶𝘀𝘀𝘂𝗲𝘀 𝗹𝗶𝗸𝗲:
❌ Agents waste time on repeat work
❌ Customers wait too long for answers
❌ Cases go to the wrong person
❌ Important details are missing
❌ Follow-ups are forgotten
❌ Managers cannot see what is happening clearly
❌ SLAs are missed and escalations come late
✅ 𝗪𝗵𝗮𝘁 𝗜 𝗯𝘂𝗶𝗹𝗱
✦ Dynamics 365 Customer Service setups that make support easier to manage
✦ Case handling flows with proper routing, status updates, and escalations
✦ Intelligent ticket handling with smart categorization and priority control
✦ Email-to-case automation for faster response and better tracking
✦ Knowledge-based support so agents can answer faster and more consistently
✦ Simple intelligence features like summaries and field suggestions to reduce manual work
✦ Power Apps for custom business apps
✦ Power Automate for approvals, reminders, and workflow automation
✦ Dataverse data structures that are clean and scalable
✦ Power BI dashboards for clear reporting and tracking
✦ Integrations with Outlook, Teams, SharePoint, APIs, and other systems
✅ 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗶𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁
✦ Capture customer issues from email, web forms, or other channels
✦ Send cases to the right team automatically
✦ Track SLAs and alert users before delays become problems
✦ Help agents work faster with the right information
✦ Keep support more organized, faster, and easier to manage
✅ Sales and operations
✦ Lead and opportunity tracking
✦ Follow-up reminders so nothing is missed
✦ Better visibility into ongoing work
✦ Automation for repeated business tasks
✦ Cleaner forms and simpler user flows
✅ How I work
✦ Understand your business in simple terms
✦ Find what is slow, manual, or confusing
✦ Design a practical solution
✦ Build it with best practices
✦ Keep it easy to use and maintain
✅ What you get
✦ Clear communication
✦ Strong solution design
✦ End-to-end consulting
✦ Practical delivery
✦ Better business results with less manual effort
#Dynamics365 #PowerPlatform #CRM #CustomerService #DigitalTransformation #BusinessAutomation #ProcessImprovement #WorkflowAutomation #Dataverse #PowerApps #PowerAutomate #PowerBI #MicrosoftDynamics #BusinessSolutions #Automation
Steps for completing your project
After purchasing the project, send requirements so Muhammad can start the project.
Delivery time starts when Muhammad receives requirements from you.
Muhammad works on your project following the steps below.
Revisions may occur after the delivery date.
Requirements & Access Setup
Client shares CRM access, website access, and Azure details.
Integration & Testing
I configure the website forms to push data into Dynamics 365 as Leads or Cases. Then we test the integration and walk through the results together.