You will get Zendesk CRM Setup to Enhance Ticketing, SLAs & Customer Experience
Project details
Configured a full Zendesk Support Suite for a start-up company. Set up ticketing workflows, custom agent roles, triggers, macros, views, and SLA policies. Integrated Zendesk with Salesforce for seamless customer data sync. Created dashboards in Zendesk Explore to track ticket resolution times and SLA adherence.
Project Type
Data Entry, Project Management, Virtual Assistance, Customer Support, OtherWhat's included
| Service Tiers |
Starter
$10
|
Standard
$100
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 15 days | 30 days | 45 days |
Number of Revisions | 2 | 4 | 4 |
About Hitesh
Zendesk Admin/ Senior Technical Support Engineer
Pune, India - 1:27 am local time
I’ve worked with top platforms like Zendesk, Salesforce, DocuSign, Jira, SharePoint, and Mixpanel. Whether it’s setting up and managing Zendesk workflows, handling escalations, configuring dashboards, or troubleshooting APIs, I bring hands-on expertise and a customer-first mindset.
I’m fluent in English, Hindi, and Marathi, and my work has consistently earned recognition for performance and reliability. If you're looking for a proactive freelancer to manage or optimize your support systems — let’s connect!
Steps for completing your project
After purchasing the project, send requirements so Hitesh can start the project.
Delivery time starts when Hitesh receives requirements from you.
Hitesh works on your project following the steps below.
Revisions may occur after the delivery date.
Client purchases the project and sends requirements.