You will get 1 hour of live Services or Onboarding problem solving
Project details
You will get the benefit of my 14 years of implementation and professional services experience, including 10 years of strategic and people leadership.
Project Type
Business ConsultingWhat's included
| Service Tiers |
Starter
$50
|
Standard
$90
|
Advanced
$140
|
|---|---|---|---|
| Delivery Time | 5 days | 3 days | 3 days |
Number of Revisions | 0 | 0 | 1 |
Optional add-ons
You can add these on the next page.
Additional Revision
+$40
Live Prep
+$35
Extend Live Call to 2 hours
+$30
Live Follow Up
+$35Frequently asked questions
About Louise
Global Project Management & Onboarding Consultant - SaaS, HRIS, Ops
London, United Kingdom - 9:31 pm local time
✨ Fluent in UK English, can adapt to US English as needed
✨ 24-hour response time
✨ Strategic leadership with hands-on delivery
✨ Specialises in SaaS project management
✨ Background in L&D, HR tech, recruitment & performance systems
I help teams deliver projects that don’t just go live – they land well, scale smoothly & support long-term growth. From setting up onboarding functions to untangling global PMO processes, I bring a practical, structured approach that still flexes with how your team actually works.
I’ve led platform rollouts, optimised Professional Services functions & supported change across tech, product & operations teams. Whether you need someone to build a delivery model, lead a project or fix what’s already in flight, I’m ready to jump in.
💼 What I Offer
* SaaS onboarding & implementation playbook design
* Cross-functional project & programme management – system agnostic
* Project plans, timelines & governance frameworks
* PMO setup, frameworks & reporting
* PSA & operational tools implementation & optimisation
* Fully editable templates: decks, SoWs, SOPs, internal guides & more
💻 Tools & Technology
* Salesforce, Zendesk, HubSpot
* Smartsheet, Microsoft Project, Jira, Trello, Asana
* Google Workspace, Microsoft Office
* Miro, Lucidchart, Visio
* FinancialForce, Kimble & Mission Control PSAs
* Notion, Zapier, WordPress, Squarespace
* Visual Basic (VBA), Google Apps Script, HTML, CSS, JavaScript, PHP, SQL
⭐️ Achievements
* Global programme management of high-value SaaS and business operations projects
* Set up international Professional Services function from scratch for a high-growth SaaS company
* Revamped an underperforming global PS function to profitability
* Designed & implemented multiple PSA tools including full change management
* Streamlined KPI tracking & pre-sales processes
* Sponsored globally sensitive product development, including localisation & translations
* Workstream owner for 2 due diligence processes, 3 acquisitions & 2 RIFs
Steps for completing your project
After purchasing the project, send requirements so Louise can start the project.
Delivery time starts when Louise receives requirements from you.
Louise works on your project following the steps below.
Revisions may occur after the delivery date.
Read prep information provided (if included)
Research/investigate the issue
I will also use my professional experience to inform this step.