You will get 360º iGaming Consulting for Companies Wishing to Operate in Brazil
Project details
This project offers comprehensive strategic consulting for iGaming companies looking to enter the Brazilian market safely, efficiently, and competitively. The key differentiator lies in the personalized approach, tailored to three service levels—basic, standard, and advanced—allowing each client to receive exactly the support they need, based on their maturity level and objectives. The consultancy combines in-depth industry knowledge, mastery of Brazilian legislation, technical and operational expertise, and digital marketing strategies focused on user acquisition and retention. With clear deliverables, objective communication, and a focus on results, the project ensures that the client is prepared to operate legally, scalably, and competitively in Brazil. All this with flexibility, professionalism, and a commitment to client success.
Industry
Ecommerce, Financial Services, Gaming, Marketing & Advertising, SoftwareWhat's included
| Service Tiers |
Starter
$500
|
Standard
$1,000
|
Advanced
$2,000
|
|---|---|---|---|
| Delivery Time | 10 days | 20 days | 30 days |
Frequently asked questions
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About Leonardo Henrique
Multiskilled Professional | iGaming, Customer Ops & Data Support
85%
Job Success
Volta Redonda, Brazil - 4:18 am local time
My experience includes:
iGaming (Sportsbook and Casino) – customer support, operations analysis, workflow creation and optimization, user retention and loyalty, promotional campaigns, and product testing.
Customer Service & Technical Support – 24/7 team management, complex problem-solving, scripting, and performance indicators (SLA, NPS, FCR, CSAT).
Data Entry & Administrative Processes – organizing, classifying, and analyzing large volumes of data, ensuring accuracy and meeting deadlines.
Translation & Localization – English and Spanish to Portuguese, with experience adapting content to cultural and market contexts.
Market Research & Data Analysis – mapping competitors, consumer behavior, trends, and strategic opportunities.
Project Management & Productivity – experience with Trello, Asana, ClickUp, Notion, and process automation to increase operational efficiency.
Ability to work remotely, with organization, discipline, and clear communication.
Experience with compliance, digital payments, KYC, and regulated operations.
📚 Education: Bachelor's degree in Information Systems; MBA in Business Administration; Postgraduate degrees in: Business Management, Artificial Intelligence, People Management and Business Planning; Certifications: Lean Six Sigma, Google Analytics, AI Applied to Customer Service, Ombudsman.
📌 If you're looking for someone proactive, analytical, and skilled at delivering consistent results, I can contribute to the success of your project—whether it's in iGaming, customer service, data analysis, translation, data entry, or market research.
Steps for completing your project
After purchasing the project, send requirements so Leonardo Henrique can start the project.
Delivery time starts when Leonardo Henrique receives requirements from you.
Leonardo Henrique works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Diagnosis
- Assessment of company objectives and business model - Assessment of readiness to enter the Brazilian market - Identification of opportunities and risks