You will get a 1-hour product consultation

Project details
You will get a consultation with a product expert in the platform and marketplace space, with over 4 years of experience working at Upwork.
Industry
Arts & Design, Gaming, SoftwareWhat's included
| Service Tiers |
Starter
$150
|
Standard
$300
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Live Consultation (Minutes) | 30 | 60 | 120 |
Optional add-ons
You can add these on the next page.
Additional 10 Minutes of Consultation
+$50
38 reviews
(36)
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This project doesn't have any reviews.
MC
Michelle C.
Apr 24, 2025
ZenDesk Consultant
we ended up not getting him ramped up in time to help
SK
Stefan K.
Apr 10, 2025
Product Manager - Evo Project
JN
Jezza Marie N.
Jun 18, 2021
Sr. Product Manager, Customer Experience
BC
Breanne C.
Jun 15, 2021
Product Consultant for Voice of the Customer
Excellent work, thank you for all of your contributions to the project. Would absolutely reccomend and hire again in the future.
BC
Breanne C.
May 11, 2021
Product Consultant for Voice of the Customer
About Diego
Product, Platform, and Marketplace Consultant | Senior Product Manager
76%
Job Success
Duxbury, United States - 11:04 am local time
I have experience launching 0-to-1 platforms, leading product teams, building talent marketplaces, and leveraging AI and machine learning -- I'm a big believer in moving quickly, trusting in your gut but remaining data-driven, and end-to-end user experience.
As a product manager, I've had the chance to work on some really fun initiatives:
• Managed an operations team of 20 supporting A/B tests on upwork.com
• Managed a product squad (design, engineering, copy) dedicated to Upwork Help (support.upwork.com)
• Managed a product squad (design, engineering, copy) dedicated to Project Catalog (upwork.com/services)
• Managed an admin group supporting internal teams within the Zendesk ecosystem
• Managed an engineering team supporting internal apps, integrations, and landing pages
• Part of the team responsible for building out Upwork's Voice of the Customer program
• Lead the R&D team for Upwork's Learning Hub, including MVP design
• Co-lead a product team that scaled from 1 to 5 product squads (product, analytics, design, engineering)
• Lead a product squad (design, engineering) dedicated to MBO Marketplace (connect.mbopartners.com)
• Lead the steering committee overseeing MBO Direct, a non-enterprise talent marketplace
Specialties: Product Management, Talent Marketplaces, Cross-Functional Work, Agile Development, Product Design, Customer Experience, Customer Support, Help Center, Back-Office Tooling, User Experience
Steps for completing your project
After purchasing the project, send requirements so Diego can start the project.
Delivery time starts when Diego receives requirements from you.
Diego works on your project following the steps below.
Revisions may occur after the delivery date.
Client schedules a time and date for the consultation.