You will get a Logistics Operations Audit with RCA, Action Plan & SOPs
Project details
Most delivery failures aren't logistics problems — they're knowledge, communication, and process problems wearing a logistics costume. I spent 10 years inside DPD UK's parcel network diagnosing exactly why deliveries fail — delayed parcels, misrouted shipments, incorrect addresses, missed confirmations, SLA breaches — across domestic, international, B2C, B2B, and import operations. I use structured Root Cause Analysis, not guesswork, to find the real cause and fix it permanently. You get a written audit report, prioritized action plan, and ready-to-use SOPs — not a generic recommendation.
Language
EnglishBusiness Type
Small BusinessPlan Format
PDFWhat's included
| Service Tiers |
Starter
$200
|
Standard
$400
|
Advanced
$800
|
|---|---|---|---|
| Delivery Time | 5 days | 7 days | 10 days |
Number of Revisions | 1 | 2 | 3 |
Executive Summary | - | - | - |
Company Description | - | - | - |
Industry & Competitor Analysis | - | - | - |
SWOT Analysis | - | - | - |
Customer Analysis | - | - | - |
Tailored Marketing Plan | - | - | - |
Review & Critique | - | - | - |
Financial Forecast | - | - | - |
Investor List | - | - | - |
Outreach Email Copy | - | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$50 - $100
Additional Revision
+$50Frequently asked questions
About Mohammad Rizwan
Logistics Process Consultant | SLA & Quality Improvement |Six Sigma YB
Pune, India - 7:37 am local time
I spent 10 years inside DPD UK's parcel logistics operations through Capita, working my way from frontline operations to leading quality and training across teams of 20 FTEs. In that time I diagnosed and fixed some of the most common — and most costly — operational failures businesses face.
The most significant: I inherited a team sitting at 75% quality. Through structured root-cause analysis I identified two specific causes — a knowledge gap and a delayed feedback loop. I fixed both. Quality went to 88%. Client escalations dropped.
That experience taught me something important: most logistics problems are not logistics problems. They are knowledge, communication, and process problems wearing a logistics costume.
Here is what I offer:
Logistics process audits — I identify your top failure points using structured RCA
SOP development — clear, practical documentation your team will actually follow
Training design — built from real operational scenarios, not generic templates
AI tool integration — I have deployed ChatGPT, Julius, and Wispr Flow in live logistics environments
I hold a Lean Six Sigma Yellow Belt and have trained 100+ agents who consistently outperformed peers.
If your operation is broken, I can tell you exactly why — and exactly how to fix it.
Steps for completing your project
After purchasing the project, send requirements so Mohammad Rizwan can start the project.
Delivery time starts when Mohammad Rizwan receives requirements from you.
Mohammad Rizwan works on your project following the steps below.
Revisions may occur after the delivery date.
Data & Requirements Review
Review all client-submitted information including operational data, KPIs, tracking systems, training materials, and 6 months of performance metrics.
Parcel Journey Analysis
Map and analyse the full parcel journey from order placement to final delivery confirmation, identifying failure points at every operational touchpoint.