You will get a professional chargeback and dispute specialist for your Shopify store.
Project details
With years of experience at Capital One and PNC, I have seen the chargeback process from the inside of the bank. I know exactly what bank analysts look for when deciding a case. Combining this with my deep knowledge of Shopify dropshipping, I provide a unique, high-win-rate approach to recovering your lost funds.
Industry
Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Medical & Pharmaceutical, Religion & Spirituality, Retail & Wholesale, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Wellness, Writing & PublishingTarget Country
WorldwideWhat's included
| Service Tiers |
Starter
$20
|
Standard
$40
|
Advanced
$60
|
|---|---|---|---|
| Delivery Time | 70 days | 70 days | 14 days |
About Jhon Chris
Chargeback Specialist & Data Analyst for Small Businesses: Win Dispute
Macabebe, Philippines - 12:10 am local time
I am an experienced Chargeback Analyst with direct, issuer-side experience at two of the largest US banks: Capital One and PNC. This unique background means I understand the exact criteria, processes, and loopholes these banks use to grant—or deny—a chargeback, for both Visa and Mastercard transactions.
What I Deliver:
Chargeback Recovery (Issuer-Level Insight): I manage the entire dispute and representment process. My strategies are built on knowing exactly what the analyst on the other side (like I used to be) needs to see to reverse a chargeback. This drastically increases your win rate and maximizes revenue recovery.
Friendly Fraud Defense: I provide custom-tailored policies and evidence-capture protocols specifically designed to defeat friendly fraud claims. My strategies directly target the weaknesses in a cardholder's claim by providing evidence that satisfies the strict requirements of major US issuing banks.
Actionable Data Analysis: As a skilled Data Analyst, I leverage your transaction and dispute data to identify the true root causes of chargebacks, aligning my findings with the most common reason codes and policy interpretations I handled at Capital One and PNC. This leads to long-term process improvements and reduced chargeback ratios.
Why Partner With Me?
You get the playbook: My experience at Capital One and PNC means I know the deadlines, the required documentation formats, and the decision-making biases of the bank's dispute team. I build your defense from the issuer's perspective.
Dual Expertise: You get the deep compliance knowledge of an experienced Analyst and the strategic vision of a Data Analyst, ensuring both effective defense and long-term prevention.
Focus on SMBs: I translate complex bank procedures into practical, scalable solutions that fit your budget and team size.
Ready to stop losing money to disputes and use the bank's own rules to your advantage? Let's discuss a data-driven strategy to secure your revenue.
Steps for completing your project
After purchasing the project, send requirements so Jhon Chris can start the project.
Delivery time starts when Jhon Chris receives requirements from you.
Jhon Chris works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding & Access
You provide limited staff access to your Shopify/Payment processor (Stripe/PayPal).
Initial Audit
I review your current open disputes and identify "quick wins."