You will get a review of your online course and recommendations in how to improve it.
Top Rated
Project details
You will get a comprehensive and objective review of your course and a written report with recommendations for improving course effectiveness, student experience and engagement.
What's included $300
These options are included with the project scope.
$300
- Delivery Time 2 days
- Live Consultation (Minutes) 30
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Chris H.
Jul 20, 2026
Set up Ai product called Creator.io to Develop leads and answer customer support questions
JG
Jerry G.
Jun 8, 2026
Consult - Online Training Program Strategy
Mark did an excellent job of educating us on online training strategies. We felt that he was aligned with some of the same values we were. High quality, creating value for clients, and being responsive to the market.
TB
Todd B.
Jun 8, 2026
kajabi course and web design
RC
Ryan C.
Jun 7, 2026
Untitled job post
Mark is very knowledgeable with kajabi and email automations. He asked great questions to understand what my expectations were and so he could deliver exactly what I wanted. He works in a systematic way that’s organized and fast. I will hire him again.
TP
Torrey P.
Jun 7, 2026
AI Prompt Engineer for Leadership Coaching
Mark is very professional and was able to offer me ideas beyond what I had imagined to take my AI app project to the next level. The idea started as a few prompts and based on Mark's suggestions and guidance evolved into an app that can be used not only by my client but my own work as well. I am very grateful for Mark's willingness to learn what I needed and offer his own ideas as well. He was always right on time and willing to even teach me how to maintain the app myself. I would absolutely recommend Mark for those looking for designers and also someone who is a thought partner and not just a service provider.
About Mark
Certified Kajabi Expert | Course Creation & Instructional Design
100%
Job Success
Poole, United Kingdom - 3:36 am local time
I'm Mark Gregory, founder of The Customer's Shoes Ltd. I build Kajabi platforms and design the courses that go inside them, together, from the start, so the two halves actually fit.
Your course isn't just sitting on a well-built platform. Your platform isn't just housing well-designed content.
They're built as one thing, designed to engage learners and convert your audience.
That combination is genuinely rare. Most Kajabi freelancers are platform specialists. Most instructional designers aren't familiar with Kajabi. Finding someone who does both at a senior level, and is in Upwork's top 3%, is the problem this profile solves.
Here's what typically happens when clients come to me: they've had a course built somewhere, or a platform set up by someone, and the two halves don't quite fit. The course doesn't map to the Kajabi structure. The platform doesn't reflect how the learning is supposed to flow. Students drop off. Conversions are lower than expected. Something just isn't joining up.
I fix that, or I prevent it from happening in the first place.
WHAT I DESIGN AND BUILD:
— Complete Kajabi platform builds, custom website design, and branded site builds
— Online course creation, curriculum design, and full instructional architecture
— Sales funnels, offers, checkouts, and email sequences built to convert
— Membership sites, communities, and coaching programme structures
— Video editing, lesson production, script and slide development
— Kajabi migrations from any platform — clean, structured, no data loss
— AI chatbot integration (FastBots.ai) for student support inside Kajabi
— Course audits and platform reviews with written recommendations
— Book-to-course transformation — a dedicated specialism refined across dozens of projects
THE END-TO-END OPTION:
For clients who want everything handled in one place: strategy, course design, platform build, funnel, and launch. One point of contact. No gaps between design and delivery. No brief lost in translation between two freelancers.
BEYOND THE BUILD:
Ongoing coaching, mentoring, and strategic guidance for clients who want an experienced partner through launch and beyond. Not just a build and a handover. I have clients who have stayed with me for years.
AI OPTIMISATION & COURSE ACCELERATION:
AI is changing online learning fast, and I help clients use it properly, not just quickly. I work across the full AI ecosystem: Claude, ChatGPT, and leading generative AI tools for content, scripting, and course structure, through to FastBots.ai chatbots embedded directly into your Kajabi platform for round-the-clock student support. What makes this different is the instructional design layer behind it, 25 years of experience ensuring AI accelerates your build without hollowing out the learning quality.
WHOM I WORK WITH BEST:
Individuals, business entrepreneurs, coaches and consultants who want a course and a platform, not just one or the other. Experts turning books or workshops into online programmes. Entrepreneurs scaling a learning business who need someone who understands both the technology and the pedagogy. Organisations building internal training on Kajabi.
WHY CLIENTS CHOOSE ME OVER CHEAPER ALTERNATIVES:
Because the cost of getting both halves wrong, and then paying to fix them, is always higher than doing it right the first time. 16 years on Kajabi. 25 years in instructional design. Top Rated Plus. You work directly with me throughout. Most projects are quoted as a fixed price based on scope; you know exactly what you're paying before we start.
"Mark was above and beyond amazing… a huge part of the success of my organisation."
— Mansal Denton, Founder, Sacred Hunting
"Highly skilled, creative, patient and understanding. We'd choose him again for any project."
— Patty Carothers, President, My Net RN
READY TO TALK?
Message me to arrange a complimentary 30-minute strategy call. No obligation at all, just a clear conversation about what you're building and the best way to approach it.
Kind regards
Mark
Steps for completing your project
After purchasing the project, send requirements so Mark can start the project.
Delivery time starts when Mark receives requirements from you.
Mark works on your project following the steps below.
Revisions may occur after the delivery date.
Review course and write report
Access the course and fully review the course and provide a report.
Live Call
Zoom call with client to review the report and discuss any aspects.