You will get an Operations Audit + SOP Design for One Core Business Process
Top Rated
Project details
Most operational problems in small teams aren't effort problems. The work gets done — just differently every time, by whoever happens to be available. That inconsistency is what creates rework, missed steps, and the feeling that you're training the same person twice.
This project takes one process that's costing you time or consistency and turns it into a documented system. I audit how it currently runs, map every step with clear ownership, and deliver a Notion SOP your team can follow without a training session.
I've done this across onboarding flows, client delivery processes, internal handoffs, and recurring admin operations. The output is always the same: one process, fully documented, ready to hand off.
One revision round is included. Delivery in 5 days from the kick-off call.
This project takes one process that's costing you time or consistency and turns it into a documented system. I audit how it currently runs, map every step with clear ownership, and deliver a Notion SOP your team can follow without a training session.
I've done this across onboarding flows, client delivery processes, internal handoffs, and recurring admin operations. The output is always the same: one process, fully documented, ready to hand off.
One revision round is included. Delivery in 5 days from the kick-off call.
Industry
Ecommerce, Gaming, Legal, Media & Entertainment, SoftwareWhat's included $199
These options are included with the project scope.
$199
- Delivery Time 5 days
- Live Consultation (Minutes) 30
Optional add-ons
You can add these on the next page.
Fast 3 Days Delivery
+$50Frequently asked questions
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RS
Riley S.
Apr 20, 2026
School Enrollment Administrative Assistant
PB
Pepita B.
Jan 22, 2026
Spanish and English Speaking Researcher
Working with Juan was a true pleasure. He is articulate, proactive, invested in a good outcome. I will be sure to hire him again if a project comes up.
IS
Ivona S.
Nov 27, 2024
Search Results Correction (Vol. 2)
Job well done. Good communication and understanding. Highly recommend!
JD
Janis D.
Apr 5, 2023
Looking for English - Spanish proofreader
Everything was done on time and with great quality! Thanks a lot!
OB
Oleksandr B.
May 30, 2022
Translate/Localize around 140 strings to the Spanish language and copy 52 of them into another file
Juan finished work in time and did everything very well. I highly recommend Juan!
About Juan
Workflow Automation & Operations Systems | Make, Slack, Google Sheets
100%
Job Success
Logrono, Spain - 8:09 am local time
I design and implement backend systems for small teams: onboarding workflows, HR tracking tools, Slack integrations, and documentation hubs, so operations run without manual overhead. My focus is structured, maintainable systems using tools your team already has. Nothing bloated, nothing over-engineered.
What I build:
- Slack API integrations: slash commands, webhooks, approval workflows, bot logic
- Google Sheets: ARRAYFORMULA, QUERY, dynamic automation logic
- Make: multi-step workflow automation and system integrations
- Webhook and API connections between platforms
- HR systems: PTO tracking, onboarding workflows, personnel documentation
- Process documentation and SOP libraries
When the work goes beyond systems, I handle what sits underneath: legal and administrative coordination, founder executive support, visa and compliance processes, cross-functional coordination across legal, finance, and operations.
I've built HR automation systems that reduced onboarding admin time by over 80% and cut recurring tool costs by more than 98%. I've also managed active legal cases from start to finish, handled multi-jurisdiction documentation, and coordinated across legal, finance, and operations simultaneously. The work I take on tends to be the kind that doesn't fit a single job description.
Also bilingual (EN/ES), useful for teams operating across European and US markets or with Spanish-language documentation needs.
Based in Spain (CET). Available to European and US-based teams.
Best fit: Founders who need reliable operations infrastructure, and can use someone who handles both the systems and what sits behind them.
Steps for completing your project
After purchasing the project, send requirements so Juan can start the project.
Delivery time starts when Juan receives requirements from you.
Juan works on your project following the steps below.
Revisions may occur after the delivery date.
Kick-off call
30-minute scoping call to confirm the process, agree on scope, and identify who I need input from on your side.
Audit and process mapping
I map how the process currently runs. Every step, owner, input, and decision point, based on your inputs and any existing documentation; constantly communicating with the process owner to make sure everything is covered.