You will get complete board for Standard Operating Procedures and business analysis
Top Rated

Top Rated

Project details
I helped many clients from vastly different industries create operational standards that serve as instructions for all employees to follow without deviation. I help organize all those random notes – and, yes, even handwritten calculations on scraps of paper – that the key stakeholders have individually accumulated over the years of working on a specific project, process, or position.
Whether you’re looking standardized description of a complete system, an exhaustive explanation of a particular role within your company, a process for maintaining Quality Assurance, a uniform way to handle complaints, a detailed outline of your shop’s safety precautions, or something else, we’ve got you covered.
Whether you’re looking standardized description of a complete system, an exhaustive explanation of a particular role within your company, a process for maintaining Quality Assurance, a uniform way to handle complaints, a detailed outline of your shop’s safety precautions, or something else, we’ve got you covered.
Industry
Engineering, Logistics & Supply Chain Management, Manufacturing & Storage, Software, Transportation & AutomotiveWhat's included
| Service Tiers |
Starter
$500
|
Standard
$1,500
|
Advanced
$3,500
|
|---|---|---|---|
| Delivery Time | 5 days | 14 days | 45 days |
Live Consultation (Minutes) | 30 | 60 | 90 |
Frequently asked questions
24 reviews
(18)
(3)
(3)
(0)
(0)
This project doesn't have any reviews.
YH
Yvonne H.
Aug 27, 2025
Project Manager needed for 2 month project
JL
Joy L.
Jul 16, 2025
Bilingual Project Manager (Romanian & English)
SL
Serena L.
Jun 28, 2024
Global HR Administrator
SK
Sean K.
Jun 10, 2024
Digital Project Manager
AG
Asp G.
May 6, 2024
Recruiting certified, experienced and effective project manag
Marusia is super amazing .
Positive attitude, profesional and remarkable work ethics.
Will readily recommend and continue to work with her.
Positive attitude, profesional and remarkable work ethics.
Will readily recommend and continue to work with her.
About Marusia
Senior Program/Project Manager | ERP, CRM & PMO Transformation Expert
100%
Job Success
Bucharest, Romania - 7:49 pm local time
I step in when organizations need structure, control, and predictable delivery on complex, high-stakes initiatives — whether that means building a PMO from scratch, recovering a stalled program, or leading a full ERP/CRM implementation end to end.
I lead enterprise programs that are too important to fail and too complex to run without real governance.
I'm brought in when a program is too large, too political, or too far behind for ad hoc project management - and I'm measured by the same things your board is: delivery predictability, vendor accountability, and adoption.
What I bring to enterprise engagements:
- Program & Project Management - Agile (Scrum, SAFe), Waterfall, PRINCE2, and PMI-PMBOK, applied in hybrid models suited to each organization's maturity.
- PMO Setup & Governance - frameworks, KPIs, reporting cadences, RAID logs, steering committee materials, and risk/escalation management.
- ERP/CRM Implementation & Migration - SAP S/4HANA, Oracle NetSuite, Salesforce, Microsoft Dynamics 365, Sage.
- Program Recovery & Stabilization - getting over-budget, behind-schedule, or high-risk initiatives back under control.
- Legacy System Modernization - migrating legacy platforms to modern cloud and low-code environments (e.g., Power Apps) with zero disruption to operations.
- Vendor & Multi-Stakeholder Coordination - managing delivery across multiple vendors and global, cross-functional teams.
- Process Optimization - Lean Six Sigma (DMAIC), ISO 9001/14001/50001-aligned process redesign.
- Change Management - user adoption strategy, training design, and organizational readiness for large-scale change.
How I work:
- Diagnose - I start by reviewing your current program/PMO setup: governance gaps, risk exposure, reporting blind spots
- Stabilize - I put core controls in place fast: RAID logs, escalation paths, steering committee reporting, realistic timelines
- Deliver - I run the program or PMO day to day, with clear, jargon-free updates and full documentation your team can keep using after I'm gone
Track record:
- 100+ complex programs delivered, valued at over €250M
- 30–45% reduction in program delays
- Up to 40% improvement in system adoption post-go-live
- ERP/CRM migrations delivered across 4 continents
- €50M+ in cost savings generated over the past five years through process optimization
- $1M+/year in client savings through modernization and process redesign
- Consistent on-time, in-scope, on-budget delivery across industries including logistics, tech, retail, energy, and manufacturingdget delivery across industries including logistics, tech, retail, energy, and manufacturing
If you need someone who can walk into an enterprise steering committee on day one - not someone learning governance on your dime - that's the role I play. I respond within hours, not days, because enterprise timelines don't wait.
Steps for completing your project
After purchasing the project, send requirements so Marusia can start the project.
Delivery time starts when Marusia receives requirements from you.
Marusia works on your project following the steps below.
Revisions may occur after the delivery date.
Gathering the data
I will interview the SME or other employees directly involved in the process at hand.
Standardizing data
I translate all the various information from all key stakeholders into uniform language.




