You will get Customized People Playbook: Define Roles, Systems & Accountability

Susan S.Status: Offline
Susan S. Susan S.
5.0

Let a pro handle the details

Buy Other Consulting & HR services from Susan, priced and ready to go.
Susan S.Status: Offline
Susan S. Susan S.
5.0

Let a pro handle the details

Buy Other Consulting & HR services from Susan, priced and ready to go.

Project details

Is your team growing, but you're still stuck answering every question, fixing every process, and feeling like your business can't run without you?

I'll help you fix that.

In just one week, you'll walk away with a custom People Playbook that outlines:

Who does what (clearly)

How your team communicates (without chaos)

Simple processes that create accountability and efficiency

Perfect for online businesses preparing to scale or sell, this project helps you build the infrastructure to lead—without micromanaging.
Project Type
Training & Development

What's included $1,700

These options are included with the project scope.

$1,700
  • Delivery Time 14 days
  • Number of Revisions 1
5.0
1 review
100% Complete
1% Complete
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1% Complete
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1% Complete
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1% Complete
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AA

Amanda A.
5.00
Jul 30, 2025
Academic Study of Human Resource Work Susan helped us evaluate candidates in a timely and helpful way. We're thankful for the help and would consider working together again.
Susan S.Status: Offline

About Susan

Susan S.Status: Offline
Fractional COO | Business Operations & Strategy Consultant
5.0  (1 review)
St. Cloud, United States - 10:35 am local time
Dynamic and results-driven operations leader with experience optimizing internal systems, leading high-performing teams, and building scalable infrastructure. Proven success in managing cross-functional operations, aligning workflows with strategic goals, and fostering inclusive and values-driven cultures. Seeking to utilize my expertise in operational leadership to help mission-driven organizations and small businesses grow and thrive.

SKILLS
* Operational Strategy & Execution
* Process Improvement & Optimization
* Full-Cycle Recruitment & Team Building
* Team Leadership & Development
* Project Management Tools
* Excellent Communication & Interpersonal Skills
* Remote Team Management
* Organizational Development

Whether you're scaling a small team, integrating new hires, or preparing for acquisition, I bring a hands-on yet strategic approach to create the infrastructure your business needs to grow—without burning out your people (or yourself).

Let’s build an operation that runs without you in the middle of everything.

Steps for completing your project

After purchasing the project, send requirements so Susan can start the project.

Delivery time starts when Susan receives requirements from you.

Susan works on your project following the steps below.

Revisions may occur after the delivery date.

Focus Session

3-hour strategy session to review team, tools, and workflows

People Playbook

Customized People Playbook delivered in 14 days. Covers roles, communication, processes, accountability, and structure. Loom walkthrough. Bonus: Discovery cost credited if you continue working with me

Review the work, release payment, and leave feedback to Susan.