You will get Customized People Playbook: Define Roles, Systems & Accountability

Project details
Is your team growing, but you're still stuck answering every question, fixing every process, and feeling like your business can't run without you?
I'll help you fix that.
In just one week, you'll walk away with a custom People Playbook that outlines:
Who does what (clearly)
How your team communicates (without chaos)
Simple processes that create accountability and efficiency
Perfect for online businesses preparing to scale or sell, this project helps you build the infrastructure to lead—without micromanaging.
I'll help you fix that.
In just one week, you'll walk away with a custom People Playbook that outlines:
Who does what (clearly)
How your team communicates (without chaos)
Simple processes that create accountability and efficiency
Perfect for online businesses preparing to scale or sell, this project helps you build the infrastructure to lead—without micromanaging.
Project Type
Training & DevelopmentWhat's included $1,700
These options are included with the project scope.
$1,700
- Delivery Time 14 days
- Number of Revisions 1
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AA
Amanda A.
Jul 30, 2025
Academic Study of Human Resource Work
Susan helped us evaluate candidates in a timely and helpful way. We're thankful for the help and would consider working together again.
About Susan
Fractional COO | Business Operations & Strategy Consultant
St. Cloud, United States - 10:35 am local time
SKILLS
* Operational Strategy & Execution
* Process Improvement & Optimization
* Full-Cycle Recruitment & Team Building
* Team Leadership & Development
* Project Management Tools
* Excellent Communication & Interpersonal Skills
* Remote Team Management
* Organizational Development
Whether you're scaling a small team, integrating new hires, or preparing for acquisition, I bring a hands-on yet strategic approach to create the infrastructure your business needs to grow—without burning out your people (or yourself).
Let’s build an operation that runs without you in the middle of everything.
Steps for completing your project
After purchasing the project, send requirements so Susan can start the project.
Delivery time starts when Susan receives requirements from you.
Susan works on your project following the steps below.
Revisions may occur after the delivery date.
Focus Session
3-hour strategy session to review team, tools, and workflows
People Playbook
Customized People Playbook delivered in 14 days. Covers roles, communication, processes, accountability, and structure. Loom walkthrough. Bonus: Discovery cost credited if you continue working with me