You will get qualified and pre-screened candidates for your company
Project details
Finding and hiring the right talent can be overwhelming, especially when you’re managing multiple roles, tight deadlines, and limited time to review endless applications. This project is designed to simplify your hiring process while delivering top-tier candidates who align perfectly with your business needs.
When you work with me, you get more than just recruitment help , you get a strategic partner dedicated to understanding your goals, your culture, and the kind of people who make your business thrive. I combine hands-on experience in candidate sourcing, screening, and interview strategy with a personalized, transparent approach that keeps you in control at every step.
You’ll benefit from faster hiring timelines, improved candidate quality, and a well-structured recruitment process you can confidently rely on.
Each service tier is built to save time, reduce hiring risks, and ensure every hire adds value from day one.
If you’re ready to stop guessing and start hiring smarter, this project is your perfect fit.
When you work with me, you get more than just recruitment help , you get a strategic partner dedicated to understanding your goals, your culture, and the kind of people who make your business thrive. I combine hands-on experience in candidate sourcing, screening, and interview strategy with a personalized, transparent approach that keeps you in control at every step.
You’ll benefit from faster hiring timelines, improved candidate quality, and a well-structured recruitment process you can confidently rely on.
Each service tier is built to save time, reduce hiring risks, and ensure every hire adds value from day one.
If you’re ready to stop guessing and start hiring smarter, this project is your perfect fit.
Target Country
Worldwide, United StatesWhat's included
| Service Tiers |
Starter
$50
|
Standard
$150
|
Advanced
$300
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Candidate Screening | |||
Interview Consulting | - | ||
Recruiting Process Consulting | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$30 - $150
Interview Consulting
(+ 2 Days)
+$75
Recruiting Process Consulting
(+ 2 Days)
+$120Frequently asked questions
4 reviews
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HH
Hailey H.
Sep 14, 2025
Virtual Assistant for Wallpaper Business
I had a great experience working with Mariam. She provided great communication and quality work. I absolutely recommend her to anyone looking for a virtual assistant and I would definitely consider using her again in the future if the need arises. Thanks Mariam!
KU
Karsan U.
Sep 2, 2025
ADHD Accountability Partner/ Coach
Great accountability partner & ADHD coach! Helped me feel more in control, get organized and focused.
TE
Tristan E.
Aug 11, 2025
Assistant Accountability Coach for Customer Success
Great communication and is very willing to try her best.
HH
Hailey H.
Jul 29, 2025
Virtual Assistant for Wallpaper Business
About Mariam
Customer Success Manager | Onboarding & Retention | HubSpot , Zendesk
80%
Job Success
Uyo, Nigeria - 12:47 am local time
It wasn't because your product wasn't good. They simply never reached the moment where its value became obvious.
That's where I come in.
I'm a Customer Success & Onboarding Specialist who helps SaaS and service-based businesses turn new customers into long-term users. I combine proactive communication, structured onboarding, CRM management, and customer engagement strategies to improve adoption, strengthen relationships, and reduce churn.
A few things I've done:
* Managed multiple client accounts simultaneously while maintaining consistent communication and zero missed follow-ups.
* Reduced support response time by **60%** by implementing efficient ticket triage and workflow improvements, proactive communication and organized follow-up processes.
* Supported at-risk accounts back to stability through structured intervention and proactive engagement.
* Guided customers through full onboarding cycles until they were fully operational and self-sufficient.
* Improved customer onboarding efficiency by streamlining processes and creating SOPs that reduced time-to-value for new users..
* Set up and optimized Zendesk and HubSpot environments for clients who had the tool but weren't using it effectively.
*Increased customer retention by 20% through proactive engagement and structured follow-up.
Here's what I bring to every engagement:
* Structured onboarding that gets clients to their first win, fast.
* Proactive check-ins that catch at-risk accounts before they cancel.
* CRM & pipeline management, keeping customer records organized, tracking every account from signup to renewal, and ensuring no opportunity falls through the cracks.
* Customer support systems, setting up and managing Zendesk, HubSpot, or Gorgias so your team responds faster and your customers feel heard.
* Engagement strategies, reactivating quiet users, running touchpoint campaigns, and keeping customers connected to the value of your product.
* QBRs and renewal conversations that feel natural, not forced.
* SOPs and playbooks that make your CS process repeatable and scalable.
Services I provide:
* Customer Onboarding & Training
* Customer Success & Retention
* Customer Engagement & Product Adoption
* CRM Setup & Pipeline Management
* Customer Support System Management (Zendesk, HubSpot, Gorgias)
* Churn Reduction & Renewal Support
* SOP Creation & Process Improvement
* Account Management & Client Communication
**Tools:** HubSpot • Salesforce • Zendesk • Gorgias • GoHighLevel • Notion • ClickUp • Asana • Slack • Zoom • Calendly • Google Workspace
I believe great customer success isn't about waiting for customers to ask for help. It's about anticipating their needs, guiding them to value quickly, and building relationships that last.
Every customer who leaves is revenue that's expensive to replace. If you're looking for someone who will proactively onboard, engage, retain, and support your customers so they stay longer and grow with your business, let's talk.
Steps for completing your project
After purchasing the project, send requirements so Mariam can start the project.
Delivery time starts when Mariam receives requirements from you.
Mariam works on your project following the steps below.
Revisions may occur after the delivery date.
Initial review and confirmation
I review requirements and confirm scope, deliverables, timeline, and any add-ons. If anything is unclear I’ll message immediately
I execute the work
I source, screen, and shortlist candidates; prepare evaluation reports; and schedule interviews if included. You’ll get regular updates